SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Avis (366)

Note globale
4,8
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
20 janvier 2024

Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.

Bi-Tron Australia XSNANO
Australie
Environ un mois d’utilisation de l’application
BestChat a répondu 22 janvier 2024

Thank you so much for sharing your thoughts with us! We're thrilled that you find our tool great. We understand your suggestion about joining the chat to address sticky questions, and we're actively exploring ways to enhance our features. If you ever have more ideas or feedback, feel free to let us know.Thank you for choosing SmartBot.

20 janvier 2024

Initial experience is good. It's fast too much. Amazing !

KANCHAN CASHMERE
Népal
29 jours d’utilisation de l’application
BestChat a répondu 22 janvier 2024

Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive initial experience with our service. We appreciate your support and look forward to continually providing you with an amazing experience. Thank you for choosing us!

10 décembre 2023

I love it but my stopped working and I do not know why.
Hope they fix the problem

RoseAnn Unique Trade LLC
États-Unis
27 jours d’utilisation de l’application
BestChat a répondu 11 décembre 2023

Hi RoseAnn team,

We deeply apologize for the inconvenience you faced due to the temporary unavailability of our SmartBot app. We've recently experienced an upgrade and maintenance issue which affected its functionality.

We're glad to inform you that the issue has been resolved, and SmartBot is up and running smoothly again. Please feel free to enjoy its functionalities as before.

Thank you for your understanding, and we appreciate your support and patience.

Best regards,
SmartBot team

Modifié le 7 mars 2025

eenvoudig te implementeren en werkt direct
bij het begin wel goed volgen/trainen, maar vrij vlot handelt hij 70% van de vragen af

Retro Cycling
Pays-Bas
6 jours d’utilisation de l’application
BestChat a répondu 30 mai 2024

Hello, Retro Cycling, thank you for your positive feedback! I'm glad that Smartbot could provide you with a wonderful experience. 🌟

1 février 2024

Poor customer service no phone number for support

The Gundam Place Store
États-Unis
Environ 9 heures d’utilisation de l’application
BestChat a répondu 5 février 2024

Hi,

We apologize for any inconvenience you've faced. We've tried contacting you several times, but have not received a response. If you have specific issues, please reach out to our customer support email at service@bestchat.com. We're committed to resolving any problems or concerns you may have.

Thank you for your understanding.

17 décembre 2023

This unprofessional company had a conversation with my chatbot during which they insulted our brand and our current chatbot provider. Next time, I willI report you to Shopify and request that they permanently remove your business from the Shopify App Store.

Vidlogix
États-Unis
1 minute d’utilisation de l’application
BestChat a répondu 19 décembre 2023

Thank you for sharing your feedback. We were surprised to learn about your dissatisfaction, particularly regarding unprofessional conduct during a conversation. We have reached out to you and received a screenshot, providing explanations accordingly. It appears that this may be a case of unfair competition, and we understand that such situations can be frustrating. We deeply disapprove of such behavior. 

Your quick installation and uninstallation within one minute puzzled us, as it seems you may not have experienced a chat in SmartBot. We sincerely invite you to experience SmartBot chat again and welcome you anytime.

17 janvier 2025

Earthen Home
Inde
Environ un an d’utilisation de l’application
4 mars 2025

Print and Gift
Canada
5 mois d’utilisation de l’application
11 décembre 2024

Glamora
Canada
6 mois d’utilisation de l’application
29 décembre 2024

Cuirderi
Pakistan
2 mois d’utilisation de l’application