SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Avis (213)

Note globale
4,8
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
13 octobre 2024

so far great app!, love the bot!

ooakshop
Mexique
2 jours d’utilisation de l’application
13 juillet 2024

So far it has been great. i like that i can customise the AI

Glam Bam Girls
Australie
4 mois d’utilisation de l’application
BestChat a répondu 22 juillet 2024

Hey Glam Bam Girls,
Thanks a bunch for your lovely feedback! 😊 We're delighted to hear you enjoy the customization features. 🌈

27 juillet 2024

This SmartBot demonstrates impressive intelligence, as it was able to access and share internal information from our Shopify account. While this showcases its capabilities, it also raises significant privacy concerns. I am now questioning what other information this company may have accessed. This is quite alarming and deserves attention.

Clovermead
Canada
12 jours d’utilisation de l’application
BestChat a répondu 2 août 2024

Thank you for your feedback and for your appreciation of our SmartBot technology. We understand your concerns about privacy and security. At SmartBot, protecting your data is our top priority.

SmartBot accesses and processes necessary data with your permission through the Shopify API to ensure it provides accurate and useful responses. We do not access or store unauthorized data.

All data interactions with SmartBot are encrypted and comply with industry-standard security protocols. We perform regular security audits to ensure your data is protected at the highest level.

If you have further concerns, please feel free to contact our customer support team. We are happy to assist you and ensure your peace of mind.

Thank you for bringing this issue to our attention. We are committed to continuously improving our services and maintaining the highest security standards.

17 octobre 2024

its not perfect but it learns fast

Wireless Place
États-Unis
Environ 23 heures d’utilisation de l’application
6 septembre 2024

Great job answering the questions

Wade Designs
États-Unis
13 jours d’utilisation de l’application
20 septembre 2024

The SmartBot on our website has been incredibly helpful for our customers. Cool AI bot.

BotBot
Singapour
29 minutes d’utilisation de l’application
6 septembre 2024

Nice

Masala Potli
Inde
29 jours d’utilisation de l’application
10 novembre 2024

nice

Sami's Jackets
Suède
5 jours d’utilisation de l’application
21 octobre 2024

works great

EcoSpace Goods
États-Unis
3 jours d’utilisation de l’application
27 août 2024

Honestly pretty bad.

It’s great that it links to your shopify store but the training options are way too limited which makes it impossible to use this AI bot for anything above tracking orders, making very basic (and often wrong) suggestions and redirecting customers to store policies.

Also note that these developers offer 30% off the plan if you leave a good review which makes this review page completely erroneous.

Mori Film Lab
Belgique
29 minutes d’utilisation de l’application
BestChat a répondu 2 septembre 2024

Dear Mori Film Lab,
I understand that your interaction with the bot was limited to less than 30 minutes, which may not provide a comprehensive view of its capabilities. We encourage our users to explore the various features and training options available, as they can greatly enhance the functionality of the bot beyond basic order tracking and customer redirection.

Regarding the discount you mentioned, please note that our promotional offers are randomly distributed to customers and are not contingent upon leaving a review. We value all feedback, as it helps us improve our services.