SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Avis (359)

Note globale
4,8
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
16 novembre 2024

LIMITED. GIVES WRONG RECOMENDATIONS

War Battle Games
États-Unis
4 mois d’utilisation de l’application
BestChat a répondu 26 décembre 2024

Dear War Battle Games,We truly value your input! Your experience is important to us, and we’re sorry to hear that SmartBot hasn’t met your expectations. 🙏 Please know that we are committed to enhancing our tool and your feedback will help us make necessary improvements. If you have any specific recommendations, we’d be grateful to hear them! 👍✨

24 novembre 2024

not good

PaxerPeace
Chine
2 jours d’utilisation de l’application
BestChat a répondu 26 décembre 2024

Hi PaxerPeace, We truly value your feedback and understand your frustration. 🙏 Your experience is important to us, and we’re here to help! SmartBot aims to improve customer service without impacting your overall store performance. If there’s anything we can do to address your concerns, please reach out.

28 janvier 2024

I’ve lost countless prospects by using this app. They never collect any contact information upfront from the prospect. So once the chat is complete they are lost forever with no way to contact them. Further the majority of the inquiries come from VPNs run by the smartbot company, querying random redundant questions that no real human query would ever ask. I assume they do this so they can use up and waste your 100 monthly free limit chats and force you to switch to a paid plan sooner. Well newsflash it’s done the opposite for our company as we are disappointed with the low integrity and lack of ethics by smartbot.

Maxx Volts
États-Unis
3 mois d’utilisation de l’application
BestChat a répondu 30 janvier 2024

We appreciate your feedback and apologize for any inconvenience. Our team has already addressed your concerns last week. It's important to clarify that we do not engage in the practices you mentioned, such as using VPNs to query random questions.

Regarding contact information, we understand its significance. We're working on enhancing our app to provide options for upfront contact collection.

If you have further questions or need assistance, please feel free to reach out directly.