SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Avis (368)

Note globale
4,7
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 13 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
7 décembre 2025

De smartbot maakt alles zoveel makkelijker. Ik hoef zelf bijna niets meer uit te zoeken: één vraag intypen en ik krijg direct een duidelijk antwoord. Het werkt snel, intuïtief en scheelt enorm veel tijd. Echt superhandig!

Nadeel dat de abbonementen iets aan een te dure kant zijn. voor beginnend webshop is het dan wel een grote stap.

Equiconnect
Pays-Bas
15 jours d’utilisation de l’application
BestChat a répondu 3 février 2026

Dear Equiconnect, thanks for sharing your experience. We value your trust and will continue working to provide the best service while considering pricing concerns.

21 décembre 2025

The custom rules set up are working very well so far. However, the saving of new settings is very temperamental and sometimes deletes a large chunks of my edits even after pressing save. I found a work around for this issue. But otherwise, this SmartBot works amazingly well even on the free plan.

TheAutographLocker
Australie
Environ 20 heures d’utilisation de l’application
BestChat a répondu 3 février 2026

Hi TheAutographLocker, thank you for your detailed feedback! We appreciate your patience with the saving issue and are glad the custom rules work well for you.

27 janvier 2026

One of the best free chat apps on here with a massive suite of features that don't require additional payment as well as a free trial with no need to input payment details

HoldIt Gym Bag
Australie
8 jours d’utilisation de l’application
BestChat a répondu 3 février 2026

Hi HoldIt Gym Bag, thank you for your wonderful feedback! We’re happy you appreciate the free features and trial. Your support means a lot to us.

25 septembre 2025

訪客不會點閱AI客服

curble
Taïwan
2 jours d’utilisation de l’application
BestChat a répondu 20 novembre 2025

curble您好,非常感謝您的意見!😊 我們重視您的反饋,會持續優化AI客服吸引力和使用率。

Modifié le 18 juillet 2024

I love the Smart Bot, but I had to remove a star because of the monthly cost. Otherwise, it is an essential app to have when the need to answer customer questions about products arises.

Ellima Accessories Boutique
États-Unis
7 mois d’utilisation de l’application
BestChat a répondu 30 mai 2024

Hi Ellima Accessories Boutique, we truly appreciate your positive feedback and creative ideas! 😊❄️ We're thrilled to hear that our tool has been valuable to your store. We'll explore adding more customization options for the Smartbot during the holiday season.

14 octobre 2024

Great chatbot! Only thing I would add is the ability to chat with the bot itself as an admin to update its knowledge base or quickly give it answers to questions customers ask, which it might not know.

Veteran Command
États-Unis
4 mois d’utilisation de l’application
BestChat a répondu 9 février 2025

Hello Veteran Command,
We appreciate your review! It’s wonderful to hear you’re satisfied. Thank you for your suggestion; we’ll keep it in mind for future updates! 😊

5 mai 2025

Excelente aplicación, me ahorro el tener que estar conectada. manda mensajes automatizados y puedo sacar leads.

Herrajes Imperio
Mexique
14 jours d’utilisation de l’application
BestChat a répondu 7 mai 2025

Your feedback is much appreciated, Herrajes Imperio! We're happy that the app is working efficiently for you and making lead generation easier. 🙌 Keep up the great work!

6 avril 2025

SmartBot saves us a lot of time answering questions personally. It recommends products based on what we've trained it to recommend, including providing product links.
We need to train it a bit more as some of the answers it's given have been a bit off the mark but we'll get it right soon enough.

Robot Mowers Australia
Australie
15 jours d’utilisation de l’application
BestChat a répondu 18 avril 2025

Dear Robot Mowers Australia,
Thank you for your feedback! We’re glad SmartBot saves you time. Your insights help us improve, and we’re here to support you! 🌟😊

17 février 2025

Nice app I just wish they would let you pick the products the app learns rather than leaving it up to the app itself and it would be nice to have a way to remove the "SmartBot by BestChat" link and description at the bottom of the chat window.
If these two thing ever get taken care of the app would be perfect in my opinion.

The Horror Dome
États-Unis
5 jours d’utilisation de l’application
BestChat a répondu 4 mars 2025

Dear The Horror Dome,
Thank you for your constructive feedback! 🌟We're glad you like the app and will consider your suggestions for future improvements. Your insights are invaluable!

9 mai 2024

There should be an option to Transfer the chats to a live Agent. Overall happy with the experience.

Instagem
États-Unis
6 mois d’utilisation de l’application
BestChat a répondu 30 mai 2024

Thank you for your feedback, Instagem! 🌟 We are thrilled to hear that you are overall satisfied with our service. The feature you need has been implemented in the latest version of our other software, BestChat. You are welcome to download and experience it.