SmartBot: Leading AI Chatbot
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Nice app I just wish they would let you pick the products the app learns rather than leaving it up to the app itself and it would be nice to have a way to remove the "SmartBot by BestChat" link and description at the bottom of the chat window.
If these two thing ever get taken care of the app would be perfect in my opinion.
an easy-to-learn bot and can easily find information about your online store. Teaching the bot is sometimes a bit tiring, but profitable and yet easy
I like the was the app converses with clients but I do think that it could use some more tweaks there have been customers that are looking for a product and it didn’t recognize that we carry the product as well as other variations.
Dear Shop Cosmic Healing,
Thank you for your positive feedback! 🌟 We’re glad you enjoy the app’s conversations. Your suggestions for improvements will be taken seriously for future updates!
I was impressed with how fast the system learned my products.
Dear Milagro Mushrooms,
Thank you for your wonderful feedback! We're thrilled to hear you’re impressed with the system’s speed. Your insights motivate us to keep improving!
the product is excellent. but the support team is not active to response. i have emailed thrice but still no response from their side about few questions i asked. as i have subscribed for 300 USD plan, i was expecting a better service. atleast human support
Dear SehgalMotors.PK,
Thank you for your kind words about our product! 🌟 We appreciate your feedback regarding support and will take it seriously for future improvements.
As a new AI user, this is easy to use!
Great help with customer service only issue was it can be annoying and too in the way
Dear ARI VINTAGE,
Thank you for your positive feedback! We’re glad our chatbot assists with customer service. We’ll definitely consider your thoughts for improvement! 😊
Great chatbot! Only thing I would add is the ability to chat with the bot itself as an admin to update its knowledge base or quickly give it answers to questions customers ask, which it might not know.
Hello Veteran Command,
We appreciate your review! It’s wonderful to hear you’re satisfied. Thank you for your suggestion; we’ll keep it in mind for future updates! 😊
Still learning how to use this but seems promising.
Its learning quickly. Very promising!
Dear iShop El Salvador,Thank you for your encouraging feedback! 🌟 We're excited that you find our system promising. Your support inspires us to keep improving!