SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Recenzje (247)

Ogólna ocena
4,7
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6 wrzesień 2024

Overall, the chatbot is helpful, but it struggles to differentiate between current and outdated information, even when updates are made regularly. For instance, the chatbot sometimes provides customers with expired promotional details, which creates confusion when we have to explain that the offer is no longer valid. We've programmed the bot to direct customers to the announcement bar on our webpage for current promotions, but it still occasionally shares internal, outdated information that isn't relevant to them.

Another issue is that the bot cannot provide order details unless the customer has both the order number and email address. Ideally, if a customer provides just the email address, the bot should be able to list their orders and have them select the relevant one. Alternatively, if the customer only has the order number, the chatbot should still be able to provide the necessary details, as our order numbers are unique.

In summary, while the bot is helpful with basic information, there's significant room for improvement in its accuracy and functionality.

All About Vibe
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
26 listopad 2024

ableto scape through all the products. We need to make it learn the algos for it to learn. Will update after reviewing it for a month

Wonderkraftz™
Indie
Około 21 godzin korzystania z aplikacji
14 listopad 2024

good` is a popular architecture for building scalable, testable, and well-structured web applications. It’s well-suited for applications where separation of concerns is important, like in complex enterprise solutions.

Milton Store
Kanada
Około 21 godzin korzystania z aplikacji
1 grudzień 2024

It hasn't attracted anyone but Shopify experts. My store sessions have gone down 30 views a day since using AI. Maybey not such a good idea. No Complaints about the apps performance, only its claims about AI and People haha eh?

JoJoZep I AM Design's
Australia
3 miesiące korzystania z aplikacji
10 grudzień 2023

I love it but my stopped working and I do not know why.
Hope they fix the problem

RoseAnn Unique Trade LLC
Stany Zjednoczone
27 dni korzystania z aplikacji
BestChat odpowiedział(a) 11 grudzień 2023

Hi RoseAnn team,

We deeply apologize for the inconvenience you faced due to the temporary unavailability of our SmartBot app. We've recently experienced an upgrade and maintenance issue which affected its functionality.

We're glad to inform you that the issue has been resolved, and SmartBot is up and running smoothly again. Please feel free to enjoy its functionalities as before.

Thank you for your understanding, and we appreciate your support and patience.

Best regards,
SmartBot team

1 grudzień 2024

le principe semble bien juste la sélection des article me plais moins

KOREAN VIBE
Francja
Około godziny korzystania z aplikacji
24 wrzesień 2024

Recycled Kiwi Kids Clothing And Boutique
Nowa Zelandia
17 dni korzystania z aplikacji