SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Built for Shopify

Avaliações (27)

Classificação geral
4,3
Número por nível de avaliação
  • 70% das avaliações são de 5 estrelas
    19
  • 15% das avaliações são de 4 estrelas
    4
  • 4% das avaliações são de 3 estrelas
    1
  • 4% das avaliações são de 2 estrelas
    1
  • 7% das avaliações são de 1 estrelas
    2
1 de fevereiro de 2024

Poor customer service no phone number for support

The Gundam Place Store
Estados Unidos
Aproximadamente 9 horas usando o app
BestChat deixou uma resposta 5 de fevereiro de 2024

Hi,

We apologize for any inconvenience you've faced. We've tried contacting you several times, but have not received a response. If you have specific issues, please reach out to our customer support email at service@bestchat.com. We're committed to resolving any problems or concerns you may have.

Thank you for your understanding.

17 de dezembro de 2023

This unprofessional company had a conversation with my chatbot during which they insulted our brand and our current chatbot provider. Next time, I willI report you to Shopify and request that they permanently remove your business from the Shopify App Store.

Vidlogix
Estados Unidos
1 minuto usando o app
BestChat deixou uma resposta 19 de dezembro de 2023

Thank you for sharing your feedback. We were surprised to learn about your dissatisfaction, particularly regarding unprofessional conduct during a conversation. We have reached out to you and received a screenshot, providing explanations accordingly. It appears that this may be a case of unfair competition, and we understand that such situations can be frustrating. We deeply disapprove of such behavior. 

Your quick installation and uninstallation within one minute puzzled us, as it seems you may not have experienced a chat in SmartBot. We sincerely invite you to experience SmartBot chat again and welcome you anytime.

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