SmartBot: Leading AI Chatbot

SmartBot has been very helpful so far. The conversations feel natural, and it handles customer questions clearly and professionally. I like that it keeps the conversation going instead of giving short robotic answers.

It explained promotions correctly, responded politely when the customer said the product was too expensive, and even asked follow-up questions to be more helpful. Overall, it makes customer support feel smoother and more engaging.

We are satisfied with the performance of the app. It also has a range of plans priced in accordance to your needs and budget.

This app is absolutely seamless in terms onboarding and automatically learns all pages, policies, FAQs and products etc on your store whereas other apps may take longer to teach it and create FAQs etc or even 'workflows' and a lot more setup time. I've only been using it for 3-4 days but I haven't seen any customers interact with it yet at all and I have fairly decent daily traffic. And no measureable benefit and I've got it turned on on all pages on my store.
And for me increasing conversions, upsells plus providing a customer contact point for issues would be the main objectives and I'm seeing nothing from that yet but maybe too early to tell

This App is great and can help your customers get easy answers. Whilst it is good its not perfect and you You can fine tune some answers to questions to make sure that your customers are getting the correct information.

El bot es muy fácil de configurar, las opciones de personalización son suficientemente buenas, aún estamos haciendo pruebas con nuestra propia información pero por ahora va muy bien. La sincronización es extremadamente rápida. Hemos probado otros bots y esta es muy buena opción.

a decent bot service, hopefully they can get better voices or the auto cut when interrupting the bot in a voice call, or not lying about lower priced products that doesn't exist on the store to fulfil the 'free shipping' margin

Very good but a bit of a lag when updating a collection.

Easy to setup with flexibility, able to answer customers' questions with sales perspective.

I like the app so far. I'm on the free version. which is fine for now, at least until there is enough bot-learning and the appropriate knowledge base has been iterated and refined for great output from the Smartbot.

Tot nu toe ziet er alles geweldig uit en is het makkelijk installeren en beheren. We gaan zien hoe goed deze bot onze klant vragen kan beantwoorden.