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Smartbot is a great way to help answer those everyday questions that customers may ask. A trusty assistant that's always there for your customers, answering questions in seconds. Highly recommended.
Dear Athletic Body Care,
Thank you for your wonderful review! We're thrilled to hear that Smartbot is helping you and your customers. Your support means the world to us! 🌟🤗
really easy to set up and so far all the answers given have been spot on. I'd like to be able to see whether orders are directly related to the chatbot
Hi Trend Tonic, thanks a lot for your kind words! 😊 We're thrilled you find setup easy and answers helpful. We'll carefully consider your order-chatbot request! 🚀
Nice app I just wish they would let you pick the products the app learns rather than leaving it up to the app itself and it would be nice to have a way to remove the "SmartBot by BestChat" link and description at the bottom of the chat window.
If these two thing ever get taken care of the app would be perfect in my opinion.
Dear The Horror Dome,
Thank you for your constructive feedback! 🌟We're glad you like the app and will consider your suggestions for future improvements. Your insights are invaluable!
great add to the shop. help customers resolve easy questions and get less question emails.
EP Racing, your kind words mean a lot! We're glad the app enhances your shop experience. We're here to support you!
We gave it a quick trial and unfortunately the bot is not very smart. It gave wrong answers regarding our Shipping Cost even though it's stated in the Shipping Policy, it also fails to detect if someone wants to speak to the support. You can't upload any documents or links to train the bot to make it smarter, so we decided to deinstall again.
Dear Kinkly Shop, thanks for sharing your thoughts. We understand your frustration and are actively working on improving the bot’s performance and functionality. 😊
I would def recommend this app its very helpful in assisting customers find products they may want fast and efficiently.
Hey S KAYLANI KREATIONS,
Thank you for your glowing recommendation! We’re thrilled to hear the app is helping customers find products efficiently. Your support inspires us! 🌟🛍️
very basic and limited ai chat. I really hope they can improve by tailoring the ai chat to customer theme - most disappointment is the constant pop-up message. I dont know if there is a way to stop this.
Hi Kiddos Kicks,I have emailed you instructions on how to disable this feature. If you need any special/custom functionality, please feel free to contact us by email for custom development.
Excelente aplicación, me ahorro el tener que estar conectada. manda mensajes automatizados y puedo sacar leads.
Your feedback is much appreciated, Herrajes Imperio! We're happy that the app is working efficiently for you and making lead generation easier. 🙌 Keep up the great work!
I recommend this app because it helps you grow your business.
Thank you, EuphoriaAllure, for the great feedback! 🌟 We’re excited to hear that the app is contributing to your business growth. We’ll keep working hard to help you succeed!
So far I've been very pleased with the app. it helps us interact with visitors and give good detailed information regarding the products we sell
Dear Workwise, thanks for trusting us! 💙 We’re pleased you’re satisfied and will carefully consider your feedback to serve you better.