SmartBot‑AI Chatbot

SmartBot‑AI Chatbot

Built for Shopify

评论 (38)

整体评分
4.5
每个评分等级的数量
  • 71% 的评分是 5 星
  • 18% 的评分是 4 星
  • 3% 的评分是 3 星
  • 3% 的评分是 2 星
  • 5% 的评分是 1 星
2024年2月1日

Poor customer service no phone number for support

The Gundam Place Store
美国
大约9小时 人在使用应用
BestChat已回复 2024年2月5日

Hi,

We apologize for any inconvenience you've faced. We've tried contacting you several times, but have not received a response. If you have specific issues, please reach out to our customer support email at service@bestchat.com. We're committed to resolving any problems or concerns you may have.

Thank you for your understanding.

2023年12月17日

This unprofessional company had a conversation with my chatbot during which they insulted our brand and our current chatbot provider. Next time, I willI report you to Shopify and request that they permanently remove your business from the Shopify App Store.

Vidlogix
美国
1分钟 人在使用应用
BestChat已回复 2023年12月19日

Thank you for sharing your feedback. We were surprised to learn about your dissatisfaction, particularly regarding unprofessional conduct during a conversation. We have reached out to you and received a screenshot, providing explanations accordingly. It appears that this may be a case of unfair competition, and we understand that such situations can be frustrating. We deeply disapprove of such behavior. 

Your quick installation and uninstallation within one minute puzzled us, as it seems you may not have experienced a chat in SmartBot. We sincerely invite you to experience SmartBot chat again and welcome you anytime.