SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

评论 (359)

整体评分
4.8
每个评分等级的数量
  • 83% 的评分是 5 星
  • 12% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年12月1日

It hasn't attracted anyone but Shopify experts. My store sessions have gone down 30 views a day since using AI. Maybey not such a good idea. No Complaints about the apps performance, only its claims about AI and People haha eh?

JoJoZep I AM Design's
澳大利亚
3个月 人在使用应用
BestChat已回复 2024年12月26日

Dear JoJoZep I AM Design's, We truly value your feedback! Your experience is important to us, and we understand your concerns. 🙏 Please know that SmartBot is here to help you serve your customers better without affecting your store's traffic. It’s all about enhancing your customer service experience! If there’s anything specific you’d like to discuss, we’re here to help.

2025年2月14日

Still learning and seeing if we can train it better

Miami Screen Print Supply
美国
1天 人在使用应用
BestChat已回复 2025年2月18日

Dear Miami Screen Print Supply,
Thank you for your feedback! 🌟 We're glad you're exploring ways to improve your experience. Your insights are important, and we’ll take them into consideration as we grow! 😊

2024年11月26日

ableto scape through all the products. We need to make it learn the algos for it to learn. Will update after reviewing it for a month

Wonderkraftz™
印度
大约21小时 人在使用应用
BestChat已回复 2024年12月26日

Thank you for your valuable feedback! Wonderkraftz™,😊 We’re excited to hear that you’re exploring how SmartBot can adapt to your needs. It’s all about learning and improving, and we’re here to support you every step of the way. If you have any insights or questions during your review, don’t hesitate to reach out! 🌟

2024年9月6日

Overall, the chatbot is helpful, but it struggles to differentiate between current and outdated information, even when updates are made regularly. For instance, the chatbot sometimes provides customers with expired promotional details, which creates confusion when we have to explain that the offer is no longer valid. We've programmed the bot to direct customers to the announcement bar on our webpage for current promotions, but it still occasionally shares internal, outdated information that isn't relevant to them.

Another issue is that the bot cannot provide order details unless the customer has both the order number and email address. Ideally, if a customer provides just the email address, the bot should be able to list their orders and have them select the relevant one. Alternatively, if the customer only has the order number, the chatbot should still be able to provide the necessary details, as our order numbers are unique.

In summary, while the bot is helpful with basic information, there's significant room for improvement in its accuracy and functionality.

All About Vibe
美国
7个月 人在使用应用
2024年11月14日

good` is a popular architecture for building scalable, testable, and well-structured web applications. It’s well-suited for applications where separation of concerns is important, like in complex enterprise solutions.

Milton Store
加拿大
大约21小时 人在使用应用
BestChat已回复 2024年12月26日

Thank you for your positive feedback! At Milton Store, 🌈 your opinions are crucial to our ongoing development, and we are committed to providing you with the best service possible.However, please note that this platform is not suitable for advertising.

2025年1月13日

I wouldn't know I haven't used it yet

Clothier Exclusive Menswear
美国
2分钟 人在使用应用
BestChat已回复 2025年2月18日

Your input is important, Clothier Exclusive Menswear! 🙌 We understand you haven’t used the app yet. Thank you for sharing; we’ll keep your thoughts in mind as we improve our service!

2024年12月1日

le principe semble bien juste la sélection des article me plais moins

KOREAN VIBE
法国
大约1小时 人在使用应用
BestChat已回复 2024年12月26日

Dear KOREAN VIBE,
Thank you for your valuable feedback! We’re pleased to hear you appreciate the principle behind our service. 🌈 With ongoing training, our AI bot will become more adept at curating selections that align with your preferences. Your insights help us enhance our offerings, and we’re committed to continuous improvement. Please feel free to reach out with any further suggestions! 😊

2023年12月10日

I love it but my stopped working and I do not know why.
Hope they fix the problem

RoseAnn Unique Trade LLC
美国
27天 人在使用应用
BestChat已回复 2023年12月11日

Hi RoseAnn team,

We deeply apologize for the inconvenience you faced due to the temporary unavailability of our SmartBot app. We've recently experienced an upgrade and maintenance issue which affected its functionality.

We're glad to inform you that the issue has been resolved, and SmartBot is up and running smoothly again. Please feel free to enjoy its functionalities as before.

Thank you for your understanding, and we appreciate your support and patience.

Best regards,
SmartBot team

2024年12月11日

My Store
美国
9分钟 人在使用应用
2024年9月24日

Recycled Kiwi Kids Clothing And Boutique
新西兰
17天 人在使用应用
BestChat已回复 2024年12月26日

If you have any problems, please contact us and we will be happy to help you out