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So far, my experience with this app has been smooth. I still have to test it for a few more days to see if it performs as expected. However, sometimes there are some issues like, occasionally telling customers available products are unavailable or not found in the inventory, recommending products that are not necessarily our best sellers, or not answering to questions when prompted. Additionally, I feel that the order status answer is a bit limited because it could retrieve the estimated shipping times from the product pages but it doesn't. The value is also a bit higher than other available options, so one needs to see their options and decide :)
I recently integrated the Smartbot app into my Shopify store, and I couldn't be happier with the results! The setup was super easy, and the chatbot has been a game-changer for my customer service. It instantly responds to customer queries, guiding them through product selections, answering FAQs, and even assisting with order tracking.
Dear Discount Pool Mart,
Thank you for your wonderful feedback! We're thrilled the Smartbot is enhancing your customer service. Your support inspires us to keep improving!
We recently integrated SmartBot: Leading AI Chatbot into our website, and it has completely transformed the way we interact with our customers. From the moment we launched it, SmartBot impressed us with its fast, intuitive, and highly personalized responses.
The setup was straightforward, and the customization options allowed us to perfectly tailor the bot to match our brand’s voice and needs. Our customers immediately noticed the difference—questions are answered faster, service feels more personal, and overall engagement on our site has significantly increased.
What truly sets SmartBot apart is its ability to learn and adapt. It handles a wide range of inquiries with ease, and even when complex issues arise, it knows when to escalate to a live representative without frustrating the user. The analytics and insights it provides have also been incredibly valuable in helping us fine-tune our service approach.
If you’re looking for a reliable, intelligent, and easy-to-use AI chatbot to elevate your customer experience, SmartBot is absolutely worth it. It’s been a fantastic addition to our business, and we highly recommend it!
Dear Price Connection, thank you for the amazing review! 😊 We’re thrilled to hear SmartBot is transforming your customer interactions and improving engagement. We’ll keep working to make it even better!
This chatbot has successfully generated sales for me, which is fantastic! However, there's an issue—it occasionally tells customers available products are unavailable or not found in the inventory.
Hi iTech,Thank you for sharing your experience with us! We are thrilled to hear that the chatbot has contributed to your success. Rest assured, the inventory issue has been resolved, and we invite you to give it a try! 🙏💖
Jaw-dropping. Within a few minutes of installation it provided credible, coherent answers about our highly specialised products.
Dear Icon Lifesaver, we really appreciate your amazing feedback! 🌟 We’re so glad the bot was able to provide credible answers right away. Your satisfaction means everything to us! 🙌
Making life easy even after only a week after installation.
It helps gather customers details, saves me time with emailing silly questions back and forward.
Customers easily get questions answered with a fluent conversation flow.
Dear My Tesla Accessories,
Thank you for your wonderful feedback! We’re delighted to hear that our app is making your life easier. Your satisfaction is our goal! 🚀
I recently try the SmartBot. The setup is seamlessly and easy. I gave it a few tries. It learns my products quickly and provides good recommendations or instructions. I will give it a few more tries; but anyway, it is a helpful AI bot for Shopify stores.
Dear Adonit,
Thank you for your feedback! We're glad SmartBot is helpful and easy to set up. Enjoy exploring its features! 😊
Zendesk wants $80k to do the same thing this app does at a fraction of the cost. Not to mention when compared to other AI services like Hubspot and rep.Ai we see more cohesive responses with smart bot not to mention it does a great job of using all parts of the site for it's knowledge base including the blogs.
As of now this app is what we need and we are happy with the preliminary results.
We truly appreciate your insights, Energy Efficient Solutions LLC! It’s great to hear our app delivers value and efficiency. Your support is vital, and we’ll continue to enhance your experience! 💖✨
an easy-to-learn bot and can easily find information about your online store. Teaching the bot is sometimes a bit tiring, but profitable and yet easy - mukavasti toimiva botti
Dear KR Straps™,
Thank you for sharing your experience! We're thrilled the bot aids in finding information easily. Your feedback is crucial for our growth! 💖
Smartbot is a great way to help answer those everyday questions that customers may ask. A trusty assistant that's always there for your customers, answering questions in seconds. Highly recommended.
Dear Athletic Body Care,
Thank you for your wonderful review! We're thrilled to hear that Smartbot is helping you and your customers. Your support means the world to us! 🌟🤗