评论 (345)

整体评分
4.8
每个评分等级的数量
  • 83% 的评分是 5 星
  • 11% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2025年6月12日

So far, my experience with this app has been smooth. I still have to test it for a few more days to see if it performs as expected. However, sometimes there are some issues like, occasionally telling customers available products are unavailable or not found in the inventory, recommending products that are not necessarily our best sellers, or not answering to questions when prompted. Additionally, I feel that the order status answer is a bit limited because it could retrieve the estimated shipping times from the product pages but it doesn't. The value is also a bit higher than other available options, so one needs to see their options and decide :)

Forest Homes
葡萄牙
8天 人在使用应用
2025年4月8日

I recently integrated the Smartbot app into my Shopify store, and I couldn't be happier with the results! The setup was super easy, and the chatbot has been a game-changer for my customer service. It instantly responds to customer queries, guiding them through product selections, answering FAQs, and even assisting with order tracking.

Discount Pool Mart
美国
3个月 人在使用应用
BestChat已回复 2025年4月18日

Dear Discount Pool Mart,
Thank you for your wonderful feedback! We're thrilled the Smartbot is enhancing your customer service. Your support inspires us to keep improving!

2025年4月25日

We recently integrated SmartBot: Leading AI Chatbot into our website, and it has completely transformed the way we interact with our customers. From the moment we launched it, SmartBot impressed us with its fast, intuitive, and highly personalized responses.

The setup was straightforward, and the customization options allowed us to perfectly tailor the bot to match our brand’s voice and needs. Our customers immediately noticed the difference—questions are answered faster, service feels more personal, and overall engagement on our site has significantly increased.

What truly sets SmartBot apart is its ability to learn and adapt. It handles a wide range of inquiries with ease, and even when complex issues arise, it knows when to escalate to a live representative without frustrating the user. The analytics and insights it provides have also been incredibly valuable in helping us fine-tune our service approach.

If you’re looking for a reliable, intelligent, and easy-to-use AI chatbot to elevate your customer experience, SmartBot is absolutely worth it. It’s been a fantastic addition to our business, and we highly recommend it!

Price Connection
美国
4天 人在使用应用
BestChat已回复 2025年5月7日

Dear Price Connection, thank you for the amazing review! 😊 We’re thrilled to hear SmartBot is transforming your customer interactions and improving engagement. We’ll keep working to make it even better!

2025年3月28日

This chatbot has successfully generated sales for me, which is fantastic! However, there's an issue—it occasionally tells customers available products are unavailable or not found in the inventory.

iTech
美国
4个月 人在使用应用
BestChat已回复 2025年4月16日

Hi iTech,Thank you for sharing your experience with us! We are thrilled to hear that the chatbot has contributed to your success. Rest assured, the inventory issue has been resolved, and we invite you to give it a try! 🙏💖

2025年4月28日

Jaw-dropping. Within a few minutes of installation it provided credible, coherent answers about our highly specialised products.

Icon Lifesaver
英国
3天 人在使用应用
BestChat已回复 2025年5月7日

Dear Icon Lifesaver, we really appreciate your amazing feedback! 🌟 We’re so glad the bot was able to provide credible answers right away. Your satisfaction means everything to us! 🙌

2025年3月3日

Making life easy even after only a week after installation.

It helps gather customers details, saves me time with emailing silly questions back and forward.

Customers easily get questions answered with a fluent conversation flow.

My Tesla Accessories
澳大利亚
6天 人在使用应用
BestChat已回复 2025年3月25日

Dear My Tesla Accessories,
Thank you for your wonderful feedback! We’re delighted to hear that our app is making your life easier. Your satisfaction is our goal! 🚀

2025年5月26日

I recently try the SmartBot. The setup is seamlessly and easy. I gave it a few tries. It learns my products quickly and provides good recommendations or instructions. I will give it a few more tries; but anyway, it is a helpful AI bot for Shopify stores.

Adonit
美国
大约6小时 人在使用应用
BestChat已回复 2025年6月12日

Dear Adonit,
Thank you for your feedback! We're glad SmartBot is helpful and easy to set up. Enjoy exploring its features! 😊

2025年4月3日

Zendesk wants $80k to do the same thing this app does at a fraction of the cost. Not to mention when compared to other AI services like Hubspot and rep.Ai we see more cohesive responses with smart bot not to mention it does a great job of using all parts of the site for it's knowledge base including the blogs.

As of now this app is what we need and we are happy with the preliminary results.

Energy Efficient Solutions LLC
美国
大约2小时 人在使用应用
BestChat已回复 2025年4月16日

We truly appreciate your insights, Energy Efficient Solutions LLC! It’s great to hear our app delivers value and efficiency. Your support is vital, and we’ll continue to enhance your experience! 💖✨

编辑时间:2025年3月7日

an easy-to-learn bot and can easily find information about your online store. Teaching the bot is sometimes a bit tiring, but profitable and yet easy - mukavasti toimiva botti

KR Straps™ Kelloranneke.fi
芬兰
25天 人在使用应用
BestChat已回复 2025年3月4日

Dear KR Straps™,
Thank you for sharing your experience! We're thrilled the bot aids in finding information easily. Your feedback is crucial for our growth! 💖

2025年3月26日

Smartbot is a great way to help answer those everyday questions that customers may ask. A trusty assistant that's always there for your customers, answering questions in seconds. Highly recommended.

Athletic Body Care
澳大利亚
5个月 人在使用应用
BestChat已回复 2025年4月16日

Dear Athletic Body Care,
Thank you for your wonderful review! We're thrilled to hear that Smartbot is helping you and your customers. Your support means the world to us! 🌟🤗