SmartBot‑AI Chatbot

SmartBot‑AI Chatbot

Built for Shopify

評價 (27)

整體評分
4.3
各級評分數量
  • 70% 的評分為 5 顆星
    19
  • 15% 的評分為 4 顆星
    4
  • 4% 的評分為 3 顆星
    1
  • 4% 的評分為 2 顆星
    1
  • 7% 的評分為 1 顆星
    2
2024年2月1日

Poor customer service no phone number for support

The Gundam Place Store
美國
使用應用程式 大約9小時
BestChat 已回覆 2024年2月5日

Hi,

We apologize for any inconvenience you've faced. We've tried contacting you several times, but have not received a response. If you have specific issues, please reach out to our customer support email at service@bestchat.com. We're committed to resolving any problems or concerns you may have.

Thank you for your understanding.

2023年12月17日

This unprofessional company had a conversation with my chatbot during which they insulted our brand and our current chatbot provider. Next time, I willI report you to Shopify and request that they permanently remove your business from the Shopify App Store.

Vidlogix
美國
使用應用程式 1分鐘
BestChat 已回覆 2023年12月19日

Thank you for sharing your feedback. We were surprised to learn about your dissatisfaction, particularly regarding unprofessional conduct during a conversation. We have reached out to you and received a screenshot, providing explanations accordingly. It appears that this may be a case of unfair competition, and we understand that such situations can be frustrating. We deeply disapprove of such behavior. 

Your quick installation and uninstallation within one minute puzzled us, as it seems you may not have experienced a chat in SmartBot. We sincerely invite you to experience SmartBot chat again and welcome you anytime.

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