SmartBot‑AI Chatbot

SmartBot‑AI Chatbot

Built for Shopify

評價 (29)

整體評分
4.4
各級評分數量
  • 72% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 7% 的評分為 1 顆星
2024年5月9日

There should be an option to Transfer the chats to a live Agent. Overall happy with the experience.

Instagem
美國
使用應用程式 6個月
BestChat 已回覆 2024年5月30日

Thank you for your feedback, Instagem! 🌟 We are thrilled to hear that you are overall satisfied with our service. The feature you need has been implemented in the latest version of our other software, BestChat. You are welcome to download and experience it.

2024年1月18日

Actually I love this app so much, easy use on it, and robot reply better then mine, but, they don’t have a option for live chat / let the customer leave a message, and we can reply later, ( or I don’t know how to setting? ) so I only can give 4star , if they can fix it, I will upgrade the plan.

Hastella.J
香港特別行政區
使用應用程式 3個月
BestChat 已回覆 2024年1月22日

Thank you for your kind words and valuable feedback! We're thrilled to hear that you love our app and find it easy to use. We appreciate your suggestion about the live chat option. Our team is actively working on enhancements, and your input is crucial to our improvement process. If you have any questions about settings or need assistance, please don't hesitate to reach us!

2024年1月20日

Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.

Bi-Tron Australia XSNANO
澳洲
使用應用程式 大約1個月
BestChat 已回覆 2024年1月22日

Thank you so much for sharing your thoughts with us! We're thrilled that you find our tool great. We understand your suggestion about joining the chat to address sticky questions, and we're actively exploring ways to enhance our features. If you ever have more ideas or feedback, feel free to let us know.Thank you for choosing SmartBot.

2024年1月20日

Initial experience is good. It's fast too much. Amazing !

KANCHAN CASHMERE
尼泊爾
使用應用程式 29天
BestChat 已回覆 2024年1月22日

Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive initial experience with our service. We appreciate your support and look forward to continually providing you with an amazing experience. Thank you for choosing us!