Reviews (346)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this chatbot for enhancing customer interaction with fast, personalized responses. It's easy to set up, customizable to match brand voices, and capable of handling various inquiries. The bot intelligently escalates complex issues and provides valuable analytics for service optimization. It supports product recommendations, operates 24/7, and integrates seamlessly with websites, leading to increased sales and improved customer service.

September 6, 2024

Could use more free chats instead of that price but overall good so far

EUROLUX KITCHEN BATH FLOOR AND MORE
United States
About 2 months using the app
BestChat replied February 9, 2025

Your insights are valuable, EUROLUX KITCHEN BATH FLOOR AND MORE! We appreciate your positive remarks and will carefully consider your suggestions for improvement. Thank you!

December 16, 2024

Great app, when used free it's limited and the answers are not quite good, but the do help.

ludopalooza
Chile
6 months using the app
BestChat replied February 9, 2025

Dear ludopalooza,
Thank you for your feedback! 😊 We're glad you find our app helpful and appreciate your insights as we work on improvements. 🌟

May 2, 2025

Lovely app, easy to use and train your ai

My Turtle
Egypt
19 minutes using the app
BestChat replied May 14, 2025

My Turtle, your feedback truly brightens our day! 😊 Glad you enjoy training the AI. We appreciate you and will keep improving!

January 23, 2025

So far so good. I'm not sure it's converted any sales yet but I believe it's a good app.

OzWit
Australia
9 days using the app
BestChat replied March 13, 2025

Hi OzWit, thank you for your positive comments! We're pleased you think our app is good. Your insights help us improve further. 👍

May 26, 2025

very intuitive

Water Filters Canada
Canada
6 minutes using the app
BestChat replied June 12, 2025

Water Filters Canada,Thank you for your feedback! We're glad to hear you find our software very intuitive. We strive to provide a simple and efficient experience, and we're excited to continue supporting you!

July 14, 2025

incroyable

AQUILA
France
3 days using the app
November 12, 2024

O app melhora muito a experiencia de compra dos clientes e ajuda bastante na operacao do e-commerce

M2 Artigos
Brazil
3 days using the app
BestChat replied March 25, 2025

Hello M2 Artigos,
Thank you for sharing your experience! We’re delighted our app improves customer shopping and aids your operations. Your feedback motivates us to keep enhancing our service!

June 10, 2025

Hasta ahora lo estoy configurando y me esta gustando mucho

Scarsa Co
Colombia
About 2 hours using the app
June 20, 2025

Para o efeito que é parece fantastico

Rios Future Shop
Portugal
About 1 hour using the app
November 2, 2024

Incredibly useful, gives the potential customer a more engaged feeling vs using a chatbox and waiting hours or even days for a reply

RocketLab Props
United States
29 minutes using the app
BestChat replied March 25, 2025

Dear RocketLab Props,
Thank you for your fantastic feedback! We're thrilled to hear our app enhances customer engagement. Your support inspires us to keep improving! 🚀