SmartBot: Leading AI Chatbot
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (216)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support efficiency, acting like a full-time employee with its ability to handle routine inquiries and provide immediate assistance. It features a user-friendly interface, easy setup, and can be customized to match a brand’s specific tone. The app also integrates well with social media and offers inventory tracking, making it a valuable tool for improving customer engagement and boosting sales. Merchants describe the support team as proactive and helpful, further enhancing the app's effectiveness in automating customer service tasks.
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Application révolutionnaire, le service client est juste : FANTASTIQUE. Très à l'écoute, étude chaque cas et vous aide dans votre paramétrage, en plus de ca que vous ayez pris un abonnement ou non, vous êtes toujours très à l'écoute. JE RECOMMANDE FORTEMENT.
POKEPRINT™，Merci pour votre avis! Je suis honoré et inspiré par votre note élevée, et que vous soyez abonné ou non, nous sommes toujours là pour vous aider. 🙌💬
Poor customer service no phone number for support
Hi,
We apologize for any inconvenience you've faced. We've tried contacting you several times, but have not received a response. If you have specific issues, please reach out to our customer support email at service@bestchat.com. We're committed to resolving any problems or concerns you may have.
Thank you for your understanding.
This unprofessional company had a conversation with my chatbot during which they insulted our brand and our current chatbot provider. Next time, I willI report you to Shopify and request that they permanently remove your business from the Shopify App Store.
Thank you for sharing your feedback. We were surprised to learn about your dissatisfaction, particularly regarding unprofessional conduct during a conversation. We have reached out to you and received a screenshot, providing explanations accordingly. It appears that this may be a case of unfair competition, and we understand that such situations can be frustrating. We deeply disapprove of such behavior.
Your quick installation and uninstallation within one minute puzzled us, as it seems you may not have experienced a chat in SmartBot. We sincerely invite you to experience SmartBot chat again and welcome you anytime.