SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (359)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer interactions with quick, personalized responses that boost satisfaction and confidence. It offers 24/7 support automation, a user-friendly interface, and customizable features that align with brand tones. Its AI-driven capabilities provide accurate, context-aware responses, improving customer engagement and operational efficiency. Merchants also commend the support team for their prompt assistance and ongoing app improvements.

January 24, 2024

I just love this App!! This Smartbot is like a Human Form that provides great customer service to my customers. I am sometimes applauding on the deliverance it gives to the customer. I will recommend every Store Owner to install this App. It really helps 24 hours around the clock on question you wouldn't have time to stop and answer. I love my new friend!

901 FASHION
United States
2 months using the app
BestChat replied February 21, 2024

Thank you, 901 FASHION, for such a positive review! We're really pleased to hear that Smartbot feels like a human assistant to you, providing great service to your customers. Your recommendation of Smartbot as a 'new friend' to other store owners is highly appreciated.

January 11, 2024

This SmartBot app is amazing. I would highly recommend businesses to try it. It cuts down on all the question emails you receive by providing answers to the customers right away. It gives you insight as to what your customer need and asking for. Plus, it's a great pre-sale tool by offering discount. Try IT..

Elite Creed Natural
United States
About 2 months using the app
BestChat replied February 21, 2024

Hi Elite Creed Natural,
Thanks for sharing your fantastic experience! 🌟
Super happy to hear you're loving SmartBot. It's awesome it's making things smoother with those customer questions and helping you get the inside scoop on what your customers need. And who doesn't love a good discount, right? Really appreciate your review.

December 15, 2023

only follow up feature is missing or maybe i dont know how to use otherwise very good application

CLstore
United Kingdom
24 days using the app
BestChat replied February 21, 2024

CLstore, thanks for the positive review! We're glad you're enjoying the app.

Just a heads up, our bot does ask for contact details during chats for follow-ups. 🌍If you need a hand with this or anything else, just let us know!

December 4, 2023

Great APP.
Good for me.

Jakemy Store
Hong Kong SAR
15 days using the app
BestChat replied February 21, 2024

Thank you for your kind words, Jakemy Store! 🤩
Nice to hear you're finding the app great and useful!

September 24, 2023

Hey there, I just had to share my thoughts on this chatbot! It's seriously impressive and deserves all five stars and more.

First off, it's incredibly user-friendly. I'm not usually one to use chatbots, but this one made it a breeze. Whether you're a chatbot pro or just trying it out, you'll find it easy to interact with.

This chatbot's responses are smooth and natural. It's like chatting with a real human! It understands my questions and provides helpful answers without any hiccups.

Privacy is a big deal, and I'm happy to say that this chatbot respects that. It doesn't ask for personal information and keeps the conversation focused on what I need.

But what really stood out to me is the level of customization. This chatbot adapts to my preferences and provides personalized recommendations and assistance. It feels like it knows me.

In a nutshell, if you're looking for a chatbot that's easy to use, understands you like a friend, respects your privacy, and even personalizes your experience, this is the one to try.

DOXXONIX
United States
11 days using the app
September 7, 2023

SmartBot made shopping on our website a breeze! The personalized recommendations were spot on, and tracking orders was so convenient. Highly impressed!

Fleurlovin
United States
7 days using the app
February 6, 2024

eenvoudig te implementeren en werkt direct

Retro Cycling
Netherlands
6 days using the app
BestChat replied May 30, 2024

Hello, Retro Cycling, thank you for your positive feedback! I'm glad that Smartbot could provide you with a wonderful experience. 🌟

February 23, 2024

Application révolutionnaire, le service client est juste : FANTASTIQUE. Très à l'écoute, étude chaque cas et vous aide dans votre paramétrage, en plus de ca que vous ayez pris un abonnement ou non, vous êtes toujours très à l'écoute. JE RECOMMANDE FORTEMENT.

POKEPRINT™
France
4 days using the app
BestChat replied May 30, 2024

POKEPRINT™,Merci pour votre avis! Je suis honoré et inspiré par votre note élevée, et que vous soyez abonné ou non, nous sommes toujours là pour vous aider. 🙌💬

January 17, 2025

Earthen Home
India
About 1 year using the app
December 11, 2024

Glamora
Canada
6 months using the app