SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (360)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer support efficiency, likening it to a full-time employee. It offers quick, accurate responses, enhancing customer confidence and engagement, which helps increase conversion rates with personalized recommendations. The AI chatbot is easy to train, integrates well with websites and social media, and handles a range of inquiries. Merchants appreciate its intuitive design and the responsive support team.

October 17, 2024

its not perfect but it learns fast

Wireless Place
United States
About 23 hours using the app
BestChat replied February 18, 2025

Dear Wireless Place,
Thank you for your feedback! 🌟 We're glad it learns quickly. Your support drives us to improve!

October 26, 2024

Just started using it so don't know how it is. They gave me free things for reviewi9ng tho.

Aqua Boost
United Kingdom
8 minutes using the app
BestChat replied February 18, 2025

Dear Aqua Boost,
Thanks for your kind words! 💪 We're excited for you to try it.

December 5, 2024

No he podido configurar idioma español

Store L888
Mexico
3 months using the app
BestChat replied February 18, 2025

Hi Store L888,Thank you for your feedback! We're sorry to hear about the language issue. Your support is vital, and we’ll seriously consider your concerns!

December 4, 2024

bello

Zampa Web
Italy
3 months using the app
Edited July 18, 2024

I love the Smart Bot, but I had to remove a star because of the monthly cost. Otherwise, it is an essential app to have when the need to answer customer questions about products arises.

Ellima Accessories Boutique
United States
7 months using the app
BestChat replied May 30, 2024

Hi Ellima Accessories Boutique, we truly appreciate your positive feedback and creative ideas! 😊❄️ We're thrilled to hear that our tool has been valuable to your store. We'll ...

Edited October 25, 2024

Excelente aplicación, esperando que algun dia tenga integracion con Whatsapp e Instagram a atraves de apis.

KERATINA ORGÁNICA™
United States
9 days using the app
BestChat replied February 18, 2025

Dear KERATINA ORGÁNICA™,Thank you for your excellent feedback!We're thrilled you love the app. We’ll definitely consider your suggestion for WhatsApp and Instagram ...

May 9, 2024

There should be an option to Transfer the chats to a live Agent. Overall happy with the experience.

Instagem
United States
6 months using the app
BestChat replied May 30, 2024

Thank you for your feedback, Instagem! 🌟 We are thrilled to hear that you are overall satisfied with our service. The feature you need has been implemented in the latest ...

December 2, 2024

its okay, litle outdated but ok

Ledkovo
Czechia
About 1 hour using the app
BestChat replied February 18, 2025

Hello Ledkovo,We appreciate your input! 😊 It's great to hear your thoughts. We'll consider your feedback about the outdated features as we strive to improve!

December 18, 2024

Hasta ahora todo va perfecto, identifica bien los productos y responde con asertividad. Solo he tenido un problema, es sensible a mayúsculas y mis pedidos empiezan con MM y si un usuario copia mm, no lo encuentra.

Mimi Mascotas
Colombia
About 18 hours using the app
BestChat replied February 18, 2025

Dear Mimi Mascotas,
Thanks for sharing your experience! 💬 We're thrilled that you're satisfied. Your feedback on the case sensitivity issue will help us improve further!

September 18, 2024

Cool AI bot

RW Trends
Norway
1 day using the app
BestChat replied February 18, 2025

Dear RW Trends,
Thank you for your awesome feedback! We're thrilled you think our AI bot is cool. Your support inspires us to keep improving!🌼