SmartBot‑AI Chatbot

There should be an option to Transfer the chats to a live Agent. Overall happy with the experience.

Love this feature. It really helps when answering customer questions. It would be nice if we could add additional colors for the smartbot itself or maybe change the shape of the smartbot for different holidays, like Thanksgiving or Christmas. Maybe make the smartbot look like a turkey or an autumn leaf or maybe a star or a snowflake, something like that. Just a suggestion. Otherwise, it is a great tool to have on my online shop. Thanks

Best AI chatbot in the shopify market.

I’ve lost countless prospects by using this app. They never collect any contact information upfront from the prospect. So once the chat is complete they are lost forever with no way to contact them. Further the majority of the inquiries come from VPNs run by the smartbot company, querying random redundant questions that no real human query would ever ask. I assume they do this so they can use up and waste your 100 monthly free limit chats and force you to switch to a paid plan sooner. Well newsflash it’s done the opposite for our company as we are disappointed with the low integrity and lack of ethics by smartbot.

Application révolutionnaire, le service client est juste : FANTASTIQUE. Très à l'écoute, étude chaque cas et vous aide dans votre paramétrage, en plus de ca que vous ayez pris un abonnement ou non, vous êtes toujours très à l'écoute. JE RECOMMANDE FORTEMENT.