SmartBot: Leading AI Chatbot
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24/7 Unlimited AI Chatbot & Live Chat for Sales & Support
SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers.
- Deep Learning AI: Understands products, policies, pages, and store knowledge.
- Smarter Sales: Boost conversions with AI recommendations and support.
- Custom Workflows: Set business rules and let AI follow them automatically.
- Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
- Product Highlighting: AI extracts selling points to aid purchase decisions.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, French, German, Spanish, Japanese, Dutch, Portuguese (Brazil), Portuguese (Portugal), Chinese (Simplified), Chinese (Traditional), and Korean
Works with
- Checkout
- Shopify Flow
- ChatGPT
- GPT-4o
- Gemini
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
Free
Free
- Unlimited AI chats
- Supports up to 50 products
Starter
$30 / month
or $324/year and save 10%
Essential 24/7 AI customer support for new stores.
- Unlimited AI chats
- Supports up to 200 products
- Learns FAQs & Policies
- WhatsApp live agent handoff
- Custom knowledge base
Growth
$100 / month
or $1,020/year and save 15%
Boost sales and deepen engagement for expanding stores.
- Supports up to 1,500 products
- Learns from Blogs & Files
- Smart AI sales follow-up
- AI email reply & Product highlights
- Real-time sales pop-ups
- Remove SmartBot branding
Pro
$300 / month
or $2,880/year and save 20%
Advanced features and superior performance for high-volume stores.
- Supports up to 20,000 products
- Advanced AI chat automation
- AI-optimized product data
- High concurrency support
- Superior AI performance
- Support headless storefronts
- Priority customer support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (330)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for streamlining customer service and enhancing user engagement. It efficiently handles inquiries, from FAQs to order tracking, reducing customer service workload. The bot quickly adapts, offering personalized responses that boost sales. Its easy setup, user-friendly interface, and robust customization options align with various brand voices. Seamless system integration and responsive support further enhance its effectiveness in automating customer interactions and fostering business growth.
very easy to use. grateful to have this app for our business as it helps answer questions our customer service reps don't have time to answer.
Awesome! I love how it only shares information from my website. And it's trainable, which makes answering common customer questions via the chatbot super easy. Worth the money all day!
We're loving the SmartBot. It was a bit of a work to "train" it to understand our products and the strange questions our customers ask, lol, but once you put in the response you want, it does a fantastic job! This program saves us so many customer service inquiries. Some tips: Read the conversations so you can see what the bot is saying, then go in an "train" it to respond more appropriately. I highly recommend this app to take some load off your team.
Support
App support provided by BestChat.
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