SmartBot: Leading AI Chatbot
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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AI Chatbot & Live Chat for Sales & Customer Support
SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers.
- Deep Learning AI: Understands products, policies, pages, and store knowledge.
- Smarter Sales: Boost conversions with AI recommendations and support.
- Custom Workflows: Set business rules and let AI follow them automatically.
- Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
- Product Highlighting: AI extracts selling points to aid purchase decisions.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, French, German, Spanish, Japanese, Dutch, Portuguese (Brazil), Portuguese (Portugal), Chinese (Simplified), Chinese (Traditional), Russian, and Korean
Works with
- Checkout
- ChatGPT
- GPT-4o
- Gemini
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
Free
Free
- 50 chats/month
- 50 products supported
- Basic AI Training
- Standard Support
- Basic Invitation
Basic
$30 / month
- 1000 chats/month
- 500 products supported
- AI Training
- Priority Support
- Premier Invitation
Standard
$60 / month
- 2000 chats/month
- 1200 products supported
- AI Training
- Priority Support
- Advanced Invitation
Pro
$300 / month
- Unlimited chats/month
- Unlimited products
- Unlimited Training Knowledge
- Priority Support
- Advanced Invitation
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (422)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer support with its 24/7 availability, leading to increased sales and reduced service time. It is praised for delivering personalized responses and product recommendations, improving engagement and conversion rates. The app is easy to integrate, user-friendly, and handles various functions like answering FAQs and tracking orders. Its AI adapts to specialized queries, and the support team is responsive and helpful.
I recently integrated the Smartbot app into my Shopify store, and I couldn't be happier with the results! The setup was super easy, and the chatbot has been a game-changer for my customer service. It instantly responds to customer queries, guiding them through product selections, answering FAQs, and even assisting with order tracking.
Dear Discount Pool Mart,
Thank you for your wonderful feedback! We're thrilled the Smartbot is enhancing your customer service. Your support inspires us to keep improving!
This chatbot has successfully generated sales for me, which is fantastic! However, there's an issue—it occasionally tells customers available products are unavailable or not found in the inventory.
Hi iTech,Thank you for sharing your experience with us! We are thrilled to hear that the chatbot has contributed to your success. Rest assured, the inventory issue has been resolved, and we invite you to give it a try! 🙏💖
We recently integrated SmartBot: Leading AI Chatbot into our website, and it has completely transformed the way we interact with our customers. From the moment we launched it, SmartBot impressed us with its fast, intuitive, and highly personalized responses.
The setup was straightforward, and the customization options allowed us to perfectly tailor the bot to match our brand’s voice and needs. Our customers immediately noticed the difference—questions are answered faster, service feels more personal, and overall engagement on our site has significantly increased.
What truly sets SmartBot apart is its ability to learn and adapt. It handles a wide range of inquiries with ease, and even when complex issues arise, it knows when to escalate to a live representative without frustrating the user. The analytics and insights it provides have also been incredibly valuable in helping us fine-tune our service approach.
If you’re looking for a reliable, intelligent, and easy-to-use AI chatbot to elevate your customer experience, SmartBot is absolutely worth it. It’s been a fantastic addition to our business, and we highly recommend it!
Support
App support provided by BestChat.
Resources
Launched
August 1, 2023
Featured in
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