Avaliações (20)
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DO NOT USE.
It didn't work and even though it says 1 day free trial, I was charged right away! they have not refunded me.
We genuinely regret any inconvenience you've encountered with our service, and we want to assure you that we are fully committed to supporting you through this issue.
Our team is actively looking into your case and will do everything possible to address and resolve the matter promptly. To assist us in expediting the process, kindly provide the following details per Email :
The email address associated with your account.
The date of the subscription charge.
Feel free to reach out to us at our dedicated support email: smartcopy@Outlook.com. Rest assured that your email will receive our immediate attention, and our support team will respond as quickly as possible.
We sincerely apologize for any inconvenience and appreciate your patience and understanding as we work to ensure your satisfaction. If there's additional information or concerns you'd like to share, please include them in your email.
YOU WILL BE BILLED.
Uninstalled the same day, buy was billed $9.99, so no 1 day trial. Tried to contact them, no answer.
We take all feedback seriously and strive to provide excellent customer service.
However, it looks like you are a fake shop making a fake review. We also checked all emails and didn't get an email from you.
If you have genuine concerns, please contact our support team directly at info@smartcopy.com so we can assist you promptly.
We are committed to resolving any legitimate issues our customers face.
Thank you.
Creating and testing products was never so easy and fast, this app literally saves me 2 Hours daily.
Really helpful app, can recommend it. Saves me so much time and lets me work more efficient. If you test more than one product per day, you should get it
Worked with Smartcopy for 2 weeks now, increased my CR by 1% and that is a hugeeee success for my business !
I split tested the Description from Smartcopy and my old description. I increased my Conversation Rate by 1.5% and that is crazy! I can just recommend it :)
Don't use this App. It isn't working and if uninstalled in free trial period, the amount is deducted. I installed and it didn't worked. I uninstalled in 15 minutes (1 day is free trial) and 9.99 USD deducted from my card. And the support is even not responding. Not recommended.
We appreciate your feedback and are sorry to hear about the inconvenience you've faced. However, we would like to clarify a few points to ensure accurate information:
24/7 Active Support: Our support team is available around the clock to assist you with any concerns or issues you may encounter. We strive to provide prompt and helpful assistance to all our users.
Trial Period Billing: Our billing system is designed to charge users only after the completion of the free trial period. If you were charged within the trial period, we sincerely apologize for any oversight, and we are committed to rectifying this issue promptly. Please provide us with your account details, and we will investigate the matter thoroughly.
Unbiased Reviews: We take customer feedback seriously and encourage honest reviews. However, it appears that your experience might not be an accurate representation of our service, as you mentioned uninstalling the app within 15 minutes of installation. We believe a fair evaluation should be based on the actual usage of the app and its features.
Competitor Interference: While we respect healthy competition, it's important to note that some reviews may be misleading or influenced by competitors. We encourage users to try our app and form their opinions based on their own experiences.
We understand the frustration this situation may have caused, and we are committed to addressing your concerns. Please reach out to our support team with your account details so that we can investigate and resolve this matter promptly.
Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.
Ich fande die App sehr hilfreich habe immer probleme mit Copywhriting gehabt seit dem muss ich mir keine Sorgen mehr machen.
My account was frozen today because I haven't paid my bill, there's extra charges on my account which I'm not going to pay for, it's your APP I've downloaded and uninstalled the same day, I have not used it ever, please can someone rectify my bill and credit my account immediately, this is unacceptable, I'm not paying money for something I haven't even used once!!!!!!!!
To assist you further, could you please provide us with your account details and any relevant transaction information? This will enable our support team to investigate the extra charges and rectify the billing discrepancy.
We take your concerns seriously and want to assure you that we are committed to fair and transparent billing practices. Once we have the necessary information, we will conduct a thorough review of your account and take appropriate action to credit any unjust charges.
Please reach out to our 24/7 support team with the required details at [Support Email or Phone Number], and we will prioritize your case for swift resolution. We appreciate your patience and cooperation in this matter.
Thank you for giving us the opportunity to address your concerns, and we look forward to restoring your confidence in our service.
On 2023-09-22, i have tried your app for several minutes and uninstalled it, because it's not the app for our demand. I thought it wont' charge us because we just tried your app within ten minutes. We tried other apps in this way, and no charging/ trial fee at all.
Yet, it's so pitiful and surprising that you charged us $14.99.
I have emailed twice, stil no response.
So disappointed.
We apologize for the inconvenience caused by the unexpected charge on your account.
We understand your frustration, and we're committed to resolving this issue promptly.
Rest assured, we will refund any transaction made with our app. To expedite the process, please send us a screenshot of the transaction details via email. Once we receive the necessary information, you can expect a refund within a few hours.
Again, we apologize for any inconvenience this has caused. We value your feedback and strive to ensure the best experience for all our users.
Thank you for your understanding.
Best regards,