Related categories

Smarter Contact Us Form

FAQ Contact Us, Data Analysis, Design, Email Classification

Free plan available

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

FAQ Contact Us, Data Analysis, Design, Email Classification

Key values section

Reduce Repetitive Queries

Easily add question type & suggested answer. Design & Build & Customize your smarter contact us form - NO technical knowledge necessary!

Increase Productivity

Improve Customer Service workflows-Email & Queries Classification, Reducing customer attrition, Specific "Attach File" cases, Auto response.

Data Analysis & Insights

A revolutionary way to get important data, analyze data & gain insights.

App details

Smarter Contact Us Form

Smarter Contact Us Form

Why should you install our apps?

With everything we do, we aim to create a better future, we aim to think differently. The way we do that is by developing apps that was written by experienced merchants. Our apps are user friendly, easy to use and make your business more efficient and profitable.

Why should you optimize your Contact Us Form?

Getting a new message is great, but getting the same message again and again and respond the same could be very expensive, annoying and waste of time.

Most stores try to create FAQ (Frequently Asked Questions) page but as you know it is NOT effective anymore in E-commerce industry. In fact a lot stores with FAQ page get exactly the same questions even when they had those questions and answers in FAQ page. Today World is moving faster than ever - customers want to see right away the exact information they need in front of them without switching between pages, a lot reading or searching.

However, your store's contact us form gives you the perfect opportunity to share the exact information the customer wants to see right away!

By optimizing your contact us form you will make your business much more effective and profitable.

Why Smarter Contact Us Form?

Smarter Contact Us Form is a simple and very powerful app for contact us form optimization. Smarter Contact Us Form is a revolutionary way to reduce repetitive queries, increase productivity and efficiency, improve customer service workflows, and get valuable data & analysis data & gain insights.

Smarter Contact Us Form Widgets

  • Add question type
  • Add suggested answer
  • Data Analysis
  • Email Classification
  • Queries Classification
  • Consolidate inquiries from the same customer
  • Prioritize inquiries
  • Unlimited submissions
  • Unlimited Autoresponder Emails
  • Title of the question type in your email
  • Select in which cases "Attach File" is Required
  • Apply conditional logic - Required / Display / Hide form field
  • Design
  • Add & Edit filled name
  • Customize contact form (contact us form) without coding: text color, button color, background
  • Customize header & footer of form
  • Customize contact form (contact us form) without coding: text color, button color, background
  • Customize “Thank you” message after your customer submits the form.
  • Customize automatically email that will be send to the customer who submitted the form
  • Get email for each form submit
  • Get email to the designated department according the question type
  • Allow uploading attachment file (Example: jpg, png, css, jpeg, pdf, doc, txt)
  • Switch to Smarter Contact Us Form IN JUST ONE CLICK (NO coding required)
  • Smarter Contact Us Form is responsive on desktop, tablet & mobile screens
  • Supports text in any language
  • Easy to display your form anywhere by short code

Launch date

Smarter Contact Us Form

Smarter Contact Us Form

Why should you install our apps?

With everything we do, we aim to create a better future, we aim to think differently. The way we do that is by developing apps that was written by experienced merchants. Our apps are user friendly, easy to use and make your business more efficient and profitable.

Why should you optimize your Contact Us Form?

Getting a new message is great, but getting the same message again and again and respond the same could be very expensive, annoying and waste of time.

Most stores try to create FAQ (Frequently Asked Questions) page but as you know it is NOT effective anymore in E-commerce industry. In fact a lot stores with FAQ page get exactly the same questions even when they had those questions and answers in FAQ page. Today World is moving faster than ever - customers want to see right away the exact information they need in front of them without switching between pages, a lot reading or searching.

However, your store's contact us form gives you the perfect opportunity to share the exact information the customer wants to see right away!

By optimizing your contact us form you will make your business much more effective and profitable.

Why Smarter Contact Us Form?

Smarter Contact Us Form is a simple and very powerful app for contact us form optimization. Smarter Contact Us Form is a revolutionary way to reduce repetitive queries, increase productivity and efficiency, improve customer service workflows, and get valuable data & analysis data & gain insights.

Smarter Contact Us Form Widgets

  • Add question type
  • Add suggested answer
  • Data Analysis
  • Email Classification
  • Queries Classification
  • Consolidate inquiries from the same customer
  • Prioritize inquiries
  • Unlimited submissions
  • Unlimited Autoresponder Emails
  • Title of the question type in your email
  • Select in which cases "Attach File" is Required
  • Apply conditional logic - Required / Display / Hide form field
  • Design
  • Add & Edit filled name
  • Customize contact form (contact us form) without coding: text color, button color, background
  • Customize header & footer of form
  • Customize contact form (contact us form) without coding: text color, button color, background
  • Customize “Thank you” message after your customer submits the form.
  • Customize automatically email that will be send to the customer who submitted the form
  • Get email for each form submit
  • Get email to the designated department according the question type
  • Allow uploading attachment file (Example: jpg, png, css, jpeg, pdf, doc, txt)
  • Switch to Smarter Contact Us Form IN JUST ONE CLICK (NO coding required)
  • Smarter Contact Us Form is responsive on desktop, tablet & mobile screens
  • Supports text in any language
  • Easy to display your form anywhere by short code

Launch date

Pricing

Basic plan

Free

  • Customize FAQ Contact Us Form
  • Design
  • Data Analysis
  • Email Classification
  • Conditional Logic
  • File Upload
  • Autoresponder Emails
  • App Branding

PRO PLAN

$4.99/month

  • Customize FAQ Contact Us Form
  • Design
  • Data Analysis
  • Email Classification
  • Conditional Logic
  • File Upload
  • Autoresponder Emails
  • No Branding

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 75% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Nodiee

    Location Australia
    Time spent using app 20 days

    Such a great idea to prompt customers to solve their issue without the need to contact us. This has made a noticeable drop in our customer service. The is easy to use and looks great on your store as it picks up your theme. I had some minor issues with setup but the support team were quick to sort them out.

    Developer reply
    November 4, 2022

    Hello Jordan, Thank you 🙏 so much for your kind words. 🥰 😘

  • Comfy&Cute

    Location United States
    Time spent using app 3 minutes

    This app is just ingenious! So simple and effective, customer service can rate the urgency of each case with the title of the subject in the email you can also select certain cases where the customer must add an image for example a defective product. This app for sure developed by an entrepreneur who comes from the field and great developers team.

  • Store Warehouse Dev

    Location Australia
    Time spent using app 5 minutes

    Thank you the app is perfect!
    This app really will improve your customer support flows and will give you a lot data in one place

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