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Sounds like a very helpful app! Can import all my products and they give helpful SEO to help me grow!
Hi there! Thanks for your feedback! You may contact me at support@coupo.co with your questions or any suggestions! Wishing you all the success with your e-commerce journey.
This app makes it very easy to get awesome traffic and that's what everybody needs the share powered of this program is pretty awesome thank you for the good work that you guys do and God bless
Hi there! Thanks for your kind words and amazing feedback! Please feel free to contact us at support@coupo.co with questions or suggestions!
Still trying it out. Haven't had chance to see results just yet. It seems to be helpful so far and definitely sped up the SEO and product descriptions.
We're thrilled to hear you're having a good time with us. We will be there for you every step of the way. Please do not hesitate to contact us with any questions or concerns. Our team offers assistance and guidance to ensure a pleasant and fulfilling experience. Thank you for your trust! - Irene
No customer support at all. They promise a free 1 month for giving reviews, but then turn silent and ask for payment. Have sent them more than 4 inquiries but no reply from their end.
Thank you for your feedback! We value our customers' opinions and will use your input to improve our services. I will forward your message to the team so we can look into it. If you need any further assistance, feel free to reach out to us and we'll be happy to help you! - Irene
I like this app so far. I'm not great at Seo etc.. so I like the fact that It's a really easy set up, I'm excited to see how it works.
Hi there! Thanks for your feedback! We are glad that you're finding the app useful. Please feel free to contact us at support@coupo.co with questions or suggestions!
Won't import all the products from my store. Asking me to review your product before I can even get a chance to use it and I have to put at least 100 characters, this is not a great start. will update review if i can figure out how to import all the products from my store.
Thank you so much for taking the time to write this feedback. We make it a point to be known for customer service, so this situation caught us a little off guard. Could you provide us with more detail about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward. Thank you so much, and I look forward to hearing from you! - Irene
So far everything is going great I'm still getting the hang of it. My experience has been wonderful..
Awesome! Thank you for the wonderful review and for continuing to use the app. We really appreciate it! Please feel free to reach out to us if you need help in the future.
- Irene
App does not work. Everytime I try to use the product description feature, I get the messasge "Internal server error". Would not recommend.
We are sorry to hear about your experience but thank you for sharing it. Your feedback helps us know what we can improve on. Rest assured that appropriate actions will be taken to address your concerns. We are committed to resolving issues and would love to help you. Please feel free to chat with us or send us an email so that we can investigate this matter immediately. - Irene
So, long story short....I cancelled a trial wiithin the trial period. Was then charged an obscure amount. Emailed on three occasions demanding a refund with no reply. Contacted shopify who contacted the app developer demanding the same. They also received no reply. After this I left a negative review. It was only after this that Rochelle contacted me asking for me to remove my review promising me that if I did so I would receive a full refund. After removing the review no refund was given! Disgraceful!! They basically tried to bribe me into removing my honest review and I felt backed into a corner and took it down as I really needed to get the money back. So upon looking at my bank statement today they have gone and charged me again. I am absolutely livid!! This is shocking behaviour. I will be contacting my bank to report fraudulent activity. I am just starting up my shop and have no income from it yet and do not have really have spare cash hanging around to give away to people like this. They tried to say as I cancelled the app on the shopify storefront I would not be entitled to a refund they said it needed to be done on their website.....what on earth??? At no point was this stated anywhere and I only ever accessed the app on the shopify platform and was not even aware that they had a website. I am disgusted with this company and will be reporting them again to shopify. STEER CLEAR, no doubt they try to contact me again with more lies whilst asking me to remove my review. This time they will be ignored and this review will stay up here for all to see. Incidentally looking at reviews othet have had the same issue. So proceed at your own peril!
Hi Rebecca. Apologies for the confusion. I tried reaching out to you via email at your support email but got no response. We needed some information to process your request. Please check your email so we can resolve this for you.
-Rochelle
yeah really nice
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Hi there! Thanks for your feedback! We are glad that you're finding the app useful. Please feel free to contact us at support@coupo.co with questions or suggestions!