리뷰 (500)

전체 평점
4.7
평점 수준당 개수
  • 평점의 79%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 7월 29일

DONT USE. they wont give you any features and will not answer you. Total SCAM

My Store
미국
앱 사용 기간 대략 2개월
답글 Innovation Labs.개 2024년 8월 8일

I am truly sorry to hear about your negative experience with Smartli. Your feedback is very important to us, and I apologize for any frustration or inconvenience you’ve encountered.

We take such concerns very seriously and are committed to resolving this issue promptly. It appears there has been a misunderstanding, as we strive to provide robust features and responsive customer support to all our users. I would like to personally assist you in addressing your concerns and ensuring you receive the support and features you need.

Could you please provide more details or contact our support team directly at support@felex.co? We are here to help and rectify any issues you’ve faced.

Thank you for bringing this to our attention, and I hope we can turn your experience around.

2024년 7월 19일

Waste of money

Snazzy Vogue
미국
앱 사용 기간 4개월
답글 Innovation Labs.개 2024년 7월 23일

HI there! I have reached out to you via email! Please let me know how I can assist you.

2024년 7월 24일에 편집됨

In the advertising there is a free account, so that way you can test it, but when you load it to your store no free account and wont let you test it without choosing a plan... WATCH OUT - Still waiting on Support to answer my questions

Unicorn Fart Productions
오스트레일리아
앱 사용 기간 5분
답글 Innovation Labs.개 2024년 7월 22일

I have reached out to you via email. Please respond so I can resolve this for you as soon as possible. Thank you!

2024년 1월 13일

have not yet tried it

My Little Store
미국
앱 사용 기간 13일
답글 Innovation Labs.개 2024년 5월 25일

Thank you for reaching out and sharing your experience with us. I'm very sorry to hear that you had a negative experience with our app. Your feedback is incredibly valuable, and we want to ensure we address any issues you’ve encountered. Please reach out to me at support@felex.co so I can help you.

2024년 11월 10일

fake

GiftsbyAnkisoft
캐나다
앱 사용 기간 1분
답글 Innovation Labs.개 2024년 11월 12일

We're sorry to hear about your experience. Our team's eager to resolve any issues and one of our associates have reached out to you via email. Looking forward to sorting this out with you!

2024년 1월 2일

There's no free tier; it's misleading to claim on Shopify apps that there's a free tier when we have to opt-in for a free trial that will charge me if I forget to set it off.

Needitnowshop
이탈리아
앱 사용 기간 8분
답글 Innovation Labs.개 2024년 1월 8일

Hi there! Rochelle here. I have reached out to you via email. I would love to resolve this matter with you so please reach out to me at support@felex.co

2023년 7월 10일

This app was nice until I realized that this company doesn't have a way to cancel your subscription and will continue to charge your card on file long after the trial is over. I'd like to cancel my subscription. I attempted emailing them but it appears they don't respond to that either. 0/10 would not recommend.

Cosmic Charm
미국
앱 사용 기간 3개월
답글 Innovation Labs.개 2024년 5월 25일

We understand that pricing is a concern for you. We continually strive to provide the best value and will take your feedback into account as we review our pricing structure. Your input is invaluable in helping us improve, and we appreciate your honesty.

Please reach out to me at support@felex.co so I can help you.

2023년 8월 21일

Scam! Avoid use this app!! No customer service or support either… Asked them to cancel my subscription last month but didn’t end it and still draw money for another month… Also the chat support is taken away on their site… 1/5

Lxytrip
스웨덴
앱 사용 기간 대략 2개월
답글 Innovation Labs.개 2023년 8월 25일

Hi! Sorry about that! Please get in touch with me at support@felex.co so I can help you with this. I am looking forward to your email.

-Rochelle

2023년 2월 15일

Fantastic Service I recommend this app. It does all the work for you so you can spend time on things that matter.

Musselman Pets
미국
앱 사용 기간 대략 2개월
답글 Innovation Labs.개 2023년 3월 1일

Hello there! Thanks for your feedback! You may contact me at support@coupo.co with your questions or any suggestions!

2023년 10월 27일

Deleted the app and still taking my money i will back charge for fraud

Bio-Stria
캐나다
앱 사용 기간 18일
답글 Innovation Labs.개 2024년 5월 25일

Thank you for reaching out and sharing your experience with us. I'm very sorry to hear that you had a negative experience with our app. Your feedback is incredibly valuable, and we want to ensure we address any issues you’ve encountered. Please reach out to me at support@felex.co so I can help you.