Avaliações (346)

Classificação geral
4,7
Número por nível de avaliação
  • 76% das avaliações são de 5 estrelas
  • 16% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
25 de outubro de 2023

The best.

My Store
Estados Unidos
3 meses usando o app
Innovation Labs. deixou uma resposta 25 de maio de 2024

Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s wonderful to know that we were able to meet your expectations.

We truly appreciate your support and look forward to continuing to serve you. If there’s anything else we can do for you, please don’t hesitate to reach out.

12 de outubro de 2023

awesome

Airlie Beach Party Products
Austrália
Aproximadamente 2 meses usando o app
6 de julho de 2023

This app made it so easy to write a description for each of my products without the hassle of doing it myself.

Dream Laundry
Estados Unidos
15 minutos usando o app
31 de outubro de 2023

me parece una excelente herramienta

Mi tienda
Espanha
Aproximadamente 2 meses usando o app
23 de julho de 2023

Nothing is free with this app. There is no “free trial” and there is no “free plan.” Oh, and there is no “VIP” support at night. I would highly recommend avoiding this app at all costs. I installed it because it said on the installation page that it comes with a Free Plan which includes 20 product descriptions. However, when you try to edit anything but the original description manually (not AI-generated), it requires you to sign up for what they call a “Free” trial, and then they proceed to collect payment information in order to charge $0.99 for the aforementioned “FREE” trial.
Right on the app page, they advertise the “Starter” plan which is “FREE” and includes 20 SEO-Optimized Descriptions, Premium AI-Generated Keywords, and VIP Support. From using the app myself, I learned that you DO NOT have access to any of these features without the PRO plan which costs money. On top of that, they’re offering the “FREE” trial for the pro plan, and as mentioned before, it costs money. The VIP Support which I would assume is the live chat, as email support is pretty typical and I would not consider it VIP, includes waiting for them to email you back because no one is available to handle the chat. I assume they’re in North America, like me, and that they’re asleep at 1 in the morning. However, advertising VIP support is a bit misleading as there is no support, and I still have a round-the-clock business to run.
So, in the meantime, while they are asleep, I will be waiting for an email response in regard to the questions I have. They have also placed a timer, I believe it's 30-minutes, for me to take advantage of "Free" trial that costs money. So, there is no point in me keeping the app installed. Therefore, I will be uninstalling it, which is why I do not recommend even installing it in the first place unless you plan on paying $30/month.

In short, I would not recommend installing this app if you are expecting them to follow through on anything they say or promise as their statements on the very initial installation page are both misleading and inaccurate. Throughout my years of working in many different business industries, this is not how I would recommend a business conduct itself, especially when expecting their customers to be paying customers.

I hope I have saved you some time. Take care.

Main St Excl
Estados Unidos
30 minutos usando o app
Innovation Labs. deixou uma resposta 25 de maio de 2024

We apologize for any discrepancies between the product description and the write-up; we'll work on ensuring better alignment and clarity in the future. Additionally, we understand that pricing is a concern for you. We continually strive to provide the best value and will take your feedback into account as we review our pricing structure. Your input is invaluable in helping us improve, and we appreciate your honesty.

Please reach out to me at support@felex.co so I can help you.

25 de janeiro de 2024

good

TREND LENCY
Estados Unidos
2 minutos usando o app
Innovation Labs. deixou uma resposta 25 de maio de 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@felex.co if you have any questions!

25 de dezembro de 2023

recomend

Electronic Techy
Arábia Saudita
8 dias usando o app
26 de outubro de 2023

Love it!!!!!

Simply Essential
Estados Unidos
1 dia usando o app
Innovation Labs. deixou uma resposta 25 de maio de 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@felex.co if you have any questions!

20 de julho de 2023

Recomendo, realmente ajuda na hora de anunciar a loja, e a tentar um foco em um respetivo publico, por enquanto uso o plano com duração free, mas quem sabe, eu não adquira o pago mesmo.

Insight Shop
Portugal
Aproximadamente 1 mês usando o app
Innovation Labs. deixou uma resposta 25 de maio de 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find that you like the application!

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.

25 de outubro de 2023

it good

SELLERHK
Tailândia
1 dia usando o app
Innovation Labs. deixou uma resposta 25 de maio de 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@felex.co if you have any questions!