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This is definitely a fraud, as i cancelled my subscription two month ago, however it's still charge me 109usd per month, unable to login, unable to cancel it. Don't know where i can reach out to, Please don't fall with this trap, totally a fruad, and very disappointing with this app creator.
Hi there! We're truly sorry to hear about your experience. Our team reached out to you personally to resolve this. Hope you can get back to our email.
this App charge me 109 dollars, no package cost this amount so this was abuse by the Smartlii app,
and even after they charge me every time i try to log in is going straight put my bank details again,
do not fall for this app not working and double charging from your account. this is fraude
Hi there! We're truly sorry to hear about your experience. Our team reached out to you personally to resolve this. Hope you can get back to our email.
This is one of the most elaborate scams I’ve seen in an app.
I canceled my trial less than an hour after installing the app, yet I was still charged twice by different AI tools under the same platform, including their highest plan.
To this day, I have not received any refund.
There is no real support team, no clear way to contact them, and you cannot even remove your credit card information.
Extremely unethical practices. Avoid at all costs.
Hi there! We're truly sorry to hear about your experience. Our team reached out to you personally to resolve this. Hope you can get back to our email.
Check trust pilot as well, similar complaints from other users.
Worst experience, they continue charging my card even after cancelling. And not refunding it. Even I sent them emails confirming their staff clearly mentioned in email that " they are are sorry to see me leave" they were well informed about the cancellation. They continue to charge me and not refunding. If they were well informed about I am leaving on 5 June, how can they say I didn't cancelled or continue charging my card and not refund.
Smartli has been a lifesaver for writing product descriptions. I input my keywords and tone, and it churns out SEO-optimized, on-brand copy in seconds. My product pages look more professional, and I spend way less time writing.
Thank you so much for sharing your experience! 💜 We’re really happy to hear that Smartli has been such a big help in creating SEO-optimized, on-brand product descriptions. It’s great to know it’s saving you time and helping your product pages look more polished and professional. If you ever need help or have suggestions, we’re always here for you! 🚀
Cut my workload down from days to minutes,I just added 50 new items to my store and was dreading the writing process. With Smartli, I was able to generate unique, high-quality descriptions for the entire batch in one go. What used to take me a full weekend is now done in about 10 minutes. This app is a massive lifesaver for busy store owners.
Thank you so much for sharing this! 💜 We’re thrilled to hear how much time Smartli has saved you—turning days of work into just minutes is exactly what we aim for. It’s amazing to know the bulk generation feature helped you add 50 new items so smoothly.
We truly appreciate your feedback and are excited to support you as you continue growing your store! 🚀
Using Smartli has really cut our time down in writing product descriptions so far. It's really simple or user friendly to use too. I'm hoping that the SEO is effective with all of their suggestions.
Thank you for your wonderful review! We’re thrilled to know that Smartli has helped you save time and that you find it user-friendly. Our team is continually working to enhance our SEO features, so we’re excited for you to see the results. If you have any questions or need tips on optimizing your product descriptions further, please let us know!
It created my products name
Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@felex.co if you have any questions!
Save me so much time
when you cancel the product the same day you install it, they try to force through a payment of 152.00 USD do not even install them , they are scammers. I have not received ANY EMAILS from your company and you just tried to bill me again. What is your contact email? I have contacted both of these emails an NOTHING has been done , no response. Quit billing me or my next step will be to start legal action. both of your emails I have contact ENDLESS times are support@felex.co and support@smartli.ai . fix now or else
Hi Nola! We're truly sorry to hear about your experience. Our team reached out to you personally to resolve this. Hope you can get back to our email.
