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DONT USE. they wont give you any features and will not answer you. Total SCAM
I am truly sorry to hear about your negative experience with Smartli. Your feedback is very important to us, and I apologize for any frustration or inconvenience you’ve encountered.
We take such concerns very seriously and are committed to resolving this issue promptly. It appears there has been a misunderstanding, as we strive to provide robust features and responsive customer support to all our users. I would like to personally assist you in addressing your concerns and ensuring you receive the support and features you need.
Could you please provide more details or contact our support team directly at support@felex.co? We are here to help and rectify any issues you’ve faced.
Thank you for bringing this to our attention, and I hope we can turn your experience around.
Waste of money
HI there! I have reached out to you via email! Please let me know how I can assist you.
In the advertising there is a free account, so that way you can test it, but when you load it to your store no free account and wont let you test it without choosing a plan... WATCH OUT - Still waiting on Support to answer my questions
I have reached out to you via email. Please respond so I can resolve this for you as soon as possible. Thank you!
have not yet tried it
Thank you for reaching out and sharing your experience with us. I'm very sorry to hear that you had a negative experience with our app. Your feedback is incredibly valuable, and we want to ensure we address any issues you’ve encountered. Please reach out to me at support@felex.co so I can help you.
fake
We're sorry to hear about your experience. Our team's eager to resolve any issues and one of our associates have reached out to you via email. Looking forward to sorting this out with you!
There's no free tier; it's misleading to claim on Shopify apps that there's a free tier when we have to opt-in for a free trial that will charge me if I forget to set it off.
Hi there! Rochelle here. I have reached out to you via email. I would love to resolve this matter with you so please reach out to me at support@felex.co
This app was nice until I realized that this company doesn't have a way to cancel your subscription and will continue to charge your card on file long after the trial is over. I'd like to cancel my subscription. I attempted emailing them but it appears they don't respond to that either. 0/10 would not recommend.
We understand that pricing is a concern for you. We continually strive to provide the best value and will take your feedback into account as we review our pricing structure. Your input is invaluable in helping us improve, and we appreciate your honesty.
Please reach out to me at support@felex.co so I can help you.
Scam! Avoid use this app!! No customer service or support either… Asked them to cancel my subscription last month but didn’t end it and still draw money for another month… Also the chat support is taken away on their site… 1/5
Hi! Sorry about that! Please get in touch with me at support@felex.co so I can help you with this. I am looking forward to your email.
-Rochelle
Fantastic Service I recommend this app. It does all the work for you so you can spend time on things that matter.
Hello there! Thanks for your feedback! You may contact me at support@coupo.co with your questions or any suggestions!
Deleted the app and still taking my money i will back charge for fraud
Thank you for reaching out and sharing your experience with us. I'm very sorry to hear that you had a negative experience with our app. Your feedback is incredibly valuable, and we want to ensure we address any issues you’ve encountered. Please reach out to me at support@felex.co so I can help you.