Reviews (502)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting e-commerce performance through improved website traffic and search engine rankings. It offers a range of features like keyword suggestions, backlink resources, and an AI tool for creating content. The interface is user-friendly, suitable for beginners, and the app delivers quick, effective results. Excellent customer support further enhances its appeal for those looking to improve SEO and content quality efficiently.

March 3, 2023

I love any app that makes my life easier. This app definitely falls in that category. Smarti made my job so much easier when creating product descriptions and basic info

EJ Jewelry & Luxury Gifts
United States
Over 1 year using the app
Innovation Labs. replied March 27, 2023

Thank you for your kind words! We are delighted you found our app simple to use and user-friendly. Our goal is to provide a consistent experience for all users. Have a great day! - Irene

February 16, 2024

Love it!

Cruisin EBikes
United States
10 minutes using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@felex.co if you have any questions!

May 28, 2023

They should implement an easier way to connect products to Shopify store. Other than that it's a pretty straight forward app.

Designs By Dominic
United States
8 months using the app
Innovation Labs. replied May 30, 2023

Thank you for your feedback, Dominic. I would like to hear more about the issues you're facing connecting products to your store. Please reach out to me at support@felex.co

-Rochelle

August 10, 2023

Just added this app. Not sure how well it works yet. But am looking forward to learning more about how it works.

Peaches N Cream
United States
7 months using the app
July 5, 2023

Good app. Sometimes the sync doesn't work to sync up the whole store. Also wish there was a quicker way maybe a search of title or sku to make a quick description. Otherwise not a bad app

FliBunni
United States
6 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s wonderful to know that we were able to meet your expectations.

We truly appreciate your support and look forward to continuing to serve you. If there’s anything else we can do for you, please don’t hesitate to reach out.

June 10, 2023

I love it. Fast, quick and sounds informative. It adds great support knowing you have an intelligent and professional descriptions every time.

Habit-tech 4...
United States
4 months using the app
Innovation Labs. replied May 25, 2024

If you have any suggestions or specific features you'd like to see in the future, please don't hesitate to share. We're always looking for ways to improve and make your experience even better.

Edited March 12, 2023

I like this app so far I will try to use it. Let's see how it works but I'm planning to start my new Journey. Let's do our best!

Shop-N-Go
United States
4 months using the app
Innovation Labs. replied March 27, 2023

Thank you for trying the app! Let us know if you have any recommendations or suggestions, we'll be more than happy to hear you out! - Irene

July 13, 2023

I like this app it’s helpful in helping build a better description for my products quicker. Instead of me wasting time to do that.

Bearanova
United States
4 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your feedback! We're delighted to hear that you find our app easy to navigate. Our team has put in a lot of effort to ensure a seamless and intuitive user experience, so it's wonderful to know that it's meeting your expectations.

If you have any other thoughts or suggestions on how we can further improve your experience, please don't hesitate to share. Your input is invaluable to us as we continue to enhance our app.

Thanks again for taking the time to share your feedback!

June 16, 2023

Great for automating your store and making it easier to manage. so far the AI has done a great job at creating the information i need

Lucky-Duck Deals
Canada
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@felex.co if you have any questions!

Edited March 14, 2023

Easy to use! Recomend it stongly. The perfect app if you want to save yourself time and writing a product description.

Purewellzen
Sweden
2 months using the app
Innovation Labs. replied March 27, 2023

We are glad to hear that from you! We are happy that we exceeded your expectations and are pleased you love the app. Reach out to us anytime you need help! - Irene