SmartrMail Email Marketing SMS , 583 anmeldelser
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It works pretty well. The only thing I don't like is that the emails keep going into customers' spam folders currently. Hoping this eventually graduates into the not-spam territory.
But Moe was especially helpful in delivering the info I need to fully grasp the situation and how to resolve the aforementioned issue. I truly do appreciate the support even though we're not a paying customer right now. I cannot speak highly enough of the support that's normally afforded to paying customers only in other apps. When we finally get a steady profit going, I plan to go to the business owner to recommend the next tier to pay it forward. Really, thank you.
Good morning Green Zebra Markets team 😊
Thank you for your feedback.
It looks like your SmartrMail account is currently sending from one of our shared sending domains. While this is a good option to start sending email campaigns, it is highly recommended to set up a custom sending domain in order to authenticate your emails in the eyes of inbox providers such as Gmail, Outlook and Apple Mail. Failure to do so can sometimes lead to some emails reaching spam folders as it essentially prevents inbox providers from confirming that your emails do come from you, and not from someone else "acting as" Green Zebra Markets.
I believe that Moe recently reached out to your team in order to assist you in setting up such a custom sending domain. I have no doubt that the issue you reported will be fixed after this change has been applied.
Looking forward to seeing your email campaign results once your sending domain is sorted!
Kind regards,
Nicolas from the SmartrMail team.
Set me up for a good start with SmartrMail Email Marketing SMS understanding. Time to complete setup.
Good morning Starforce Production team ⭐️ We're thrilled to hear that your first steps with SmartrMail are going well 😊 We look forward to taking Starforce Production to new heights!
Yasmine a été très à l'écoute de mes questions et m'a donné les réponses. Ces conseils vont beaucoup m'aider. Je commence à utiliser l'application, elle semble simple d'utilisation.
Bonjour à toute l'équipe d'Hanouck 💙👕 Nous somme ravi d'apprendre que Yasmine a pu répondre à vos questions et vous aider à commencer à utiliser SmartrMail 😊 Comme elle vous l'a surement déjà dit, n'hésitez pas à nous contacter si vous avez d'autres questions, ou si vous voulez qu'un membre de notre équipe étudie votre stratégie d'email marketing actuelle afin d'assurer plus de ventes par email à Hanouck 🚀 D'ici là nous vous souhaitons une bonne fête du travail et excellente semaine.
easy designs templates and so quick to set up emails.
Okay so far so good with SmartrMail. It was a lot easier to understand than MailChimp and it seems that more people have opened my newsletters than before. I am still working my way around it but so far, happy.
Trovo quest'app facile da usare. Creare newsletter e automazioni è molto semplice con SmartrMail. Do 4 stelle perchè manca un sistema flow intuitivo che permetta di creare da zero delle automazioni più complete.
Hi Linea Italia gioielli team 👋
Thank you for your feedback, this is really appreciated 😊
The great news is that we do have an email flow builder with pre-made email automations in the works. You will be able to use it in your SmartrMail account in early August. We hope that you'll like these pre-made automations enough to update this review to 10 stars! ⭐️
In the meantime, feel free to reach out to our customer success team if you need any help with your email automations.
Kind regards,
Nicolas from SmartrMail
This app was easy to download and follow. It was my third attempt to find a suitable app for sending customers newsletters, and it made life very easy! Its not complicated and its free, doesn't rope you in or trap you into monthly payments once you have over 300 customers, like other apps. I found the newsletter, product emails awesome. Easy to import all my customers emails from Jilt and Mailchimp. It would be great if it combined products to make a slideshow in the newsletter but you can add videos instead
Hi Tickittyboo team! 👋
Glad you enjoy the app and that it’s made your life easy 🎉 That’s correct, we do not force users onto any plan. You can stay on the free plan as long as you have less than 1000 subscribers. Past this threshold, we’ll simply send you a note about this. We never automatically move users onto paid plans 😊
On a side note, Slideshows aren’t supported in most inbox providers, including Gmail and Outlook (here is a detailed doc on the subject for more information: https://www.emailonacid.com/blog/article/email-development/build-an-interactive-carousel-for-email/). However, we support gifs in image blocks, which means that you can create your own “slideshow” by creating a gif outside of the app, and importing this gif in just a click with our image block feature. If you experience any issue creating it, please make sure to contact our support team as we’ll be happy to assist you with this process 😊
All the best to Tickittyboo and Happy Sending ✉️
This app works well with my shopify store and makes it easy to schedule lots of automations for email connections with my customers. It seamlessly interacts with Shopify. The only reason for 4 stars is that I find the user interface makes it a little confusing to edit copy on existing email flow, BUT it is easy to set up the first time.
Hi Quilt Pattern Mart 🧶🪡 Thank you so much for your feedback!
We're thrilled to hear that SmartrMail helped you set up multiple automations easily! I forwarded your note on the user interface to our product team so that we can improve this experience over the next couple of days.
So that we can include you in this process, would you be interested in jumping on a quick call with our team? We always improve SmartrMail based on our user experience which is why we'd love to hear more about the way you'd like to use/see this feature.
You can pick a time that works for you right here: https://calendly.com/smartrmail/support
Thank you!
Downloaded this app for a while now, but never got around setting it up. Started to toy with it last night, and got into some trouble. However, Nicolas from SmartrMail came to the rescue. Here's what i'm using the app for Automated pop up for discount codes - When visitors visit the site, they are presented with a pop up, the pop up is assigned to a specific list, which triggers an automated workflow. Automated follow up e-mail for clients who have not made a purchase in 90 days. - An automated newsletter is fired when the above rules meets the requirement. Love the level of support, even for a free account. The user interface isn't without it's flaw, it's not perfect, but as a free app, it's pretty good and can get quite a bit done. Would recommend.
Good app, good customer service. Try it out, I do not know what else to write. May god save the queen.
Hi B.Different Clothing 🧥 Thank you for your feedback! We're glad you appreciate our customer service. And may god save the queen 👸