Reseñas (305)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
28 de noviembre de 2023

SmartrMail is simple and easy to use and with lots of great features to customize email newsletters and pop-ups.

Elovate Stationery
Noruega
Más de 2 años usando la aplicación
SmartrMail respondió 29 de noviembre de 2023

Thank you Elovate Stationery team ✨ We're glad to hear that you can easily create and send/automation your newsletters and pop-ups with SmartrMail 😊 Feel free to get in touch with us through our in-app chat if there is anything we can assist you with!

Fecha de modificación: 13 de octubre de 2023

An update to my previous rating of 1 star. Ms Yasmine reached out to me and was kind enough to solve problems. Excellent customer service, though still there is room for automation. Recommend to try this software.

Chefio
Baréin
10 días usando la aplicación
2 de agosto de 2023

SmartrMail makes sending Emails so easy linking my products automatically. Customers are lead straight to the products.

Luna's Scrapbooking Supplies
Australia
Alrededor de 3 años usando la aplicación
SmartrMail respondió 3 de agosto de 2023

Good morning Luna's Scrapbooking Supplies team 📚 Thank you so much for your feedback 😊 We're glad to hear that you like the SmartrMail email composer. Feel free to let us know through our in-app chat if there's anything we can assist you with! Happy sending 📧

Fecha de modificación: 30 de mayo de 2023

SmartrMail is great to work with and have provided a nice experience for me - highly recommend them!

Great app also and thoroughly enjoyed working with them

Paul’s Liquor
Australia
Más de 2 años usando la aplicación
1 de junio de 2023

I love Smartr Mail. I have been with them for over a year now, without any issues. They do frequent updates too with speedier app.
Thank you for developing your app for us! 5 star!

Qrucifix
Reino Unido
Casi 2 años usando la aplicación
SmartrMail respondió 13 de junio de 2023

Good morning Qrucifix team 😊 Thank you so much for your feedback! We're glad to hear that you enjoy using SmartrMail and that you appreciate the multiple updates released every week. Looking forward to helping Qrucifix get even more sales from email marketing! 🚀

25 de mayo de 2023

Thank you SO MUCH for elevating the look and feel of my email templates for free. You were like angels that came in and took off my plate something I've just kept postponing. (Because like all small business owners, we put a lot of things on the back-burner because we just don't have time!) Again, I appreciate this thoughtful service you now offer.

Maika Daughters
Estados Unidos
Alrededor de 3 años usando la aplicación
SmartrMail respondió 25 de mayo de 2023

It's our pleasure Maika Daughters team 🥀🛋🏵 Looking forward to seeing your email marketing results reach new heights. Our senders' success is our number one goal 😊 Have an amazing weekend ahead!

14 de junio de 2023

It works pretty well. The only thing I don't like is that the emails keep going into customers' spam folders currently. Hoping this eventually graduates into the not-spam territory.
But Moe was especially helpful in delivering the info I need to fully grasp the situation and how to resolve the aforementioned issue. I truly do appreciate the support even though we're not a paying customer right now. I cannot speak highly enough of the support that's normally afforded to paying customers only in other apps. When we finally get a steady profit going, I plan to go to the business owner to recommend the next tier to pay it forward. Really, thank you.

Green Zebra Markets
Canadá
3 meses usando la aplicación
SmartrMail respondió 27 de junio de 2023

Good morning Green Zebra Markets team 😊

Thank you for your feedback.

It looks like your SmartrMail account is currently sending from one of our shared sending domains. While this is a good option to start sending email campaigns, it is highly recommended to set up a custom sending domain in order to authenticate your emails in the eyes of inbox providers such as Gmail, Outlook and Apple Mail. Failure to do so can sometimes lead to some emails reaching spam folders as it essentially prevents inbox providers from confirming that your emails do come from you, and not from someone else "acting as" Green Zebra Markets.

I believe that Moe recently reached out to your team in order to assist you in setting up such a custom sending domain. I have no doubt that the issue you reported will be fixed after this change has been applied.

Looking forward to seeing your email campaign results once your sending domain is sorted!

Kind regards,

Nicolas from the SmartrMail team.

Fecha de modificación: 17 de junio de 2018

they are good, not sure how to get rid of my spam shopify subscribers though

Sell4profituk
Reino Unido
10 meses usando la aplicación
12 de enero de 2022

It does exactly what it is meant to in a simple way. Customer support has also been very responsive.

Properttees
Canadá
2 meses usando la aplicación
SmartrMail respondió 12 de enero de 2022

Thank you so much for your feedback Properttees team! If you need further assistance, please feel free to contact our team in our in-app chat.

13 de abril de 2023

Fast and efficient customer service, much appreciated! Moe really helped me out when I was stuck! :)

53 Karat
Canadá
Más de 2 años usando la aplicación
SmartrMail respondió 13 de abril de 2023

Hi 53 Karat team 💇🧴Always happy to help! Make sure to let us know if there's anything else we can assist you with. We wish you the best with your email campaigns 📧