Avis (601)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
18 juin 2020

Thanks a lot for this app. Very easy to use as other reviewers said. On my first newsletter, I got good sales. Thanks again.

www.soosgarden.com
Nouvelle-Zélande
14 jours d’utilisation de l’application
Modifié le 13 octobre 2023

An update to my previous rating of 1 star. Ms Yasmine reached out to me and was kind enough to solve problems. Excellent customer service, though still there is room for automation. Recommend to try this software.

Chefio
Bahreïn
14 jours d’utilisation de l’application
16 mars 2021

Really great app, already bringing in £100's of sales a month. automated emails are brilliant. set it up and let it go!

Ashdown Gaming
Royaume-Uni
14 jours d’utilisation de l’application
30 septembre 2020

I used this app to create an abandoned cart sequence. The customer service and support is really good - very helpful and quick to respond. Thanks

Pibu Express
Royaume-Uni
Environ un an d’utilisation de l’application
31 mai 2019

This is a very easy-to-use and straight forward app. Perfect for quick automatic or manual email marketing. The chat option makes it easy to ask for help from the support team.

CATOPIAN
Australie
14 jours d’utilisation de l’application
6 février 2020

Brilliant app, the most easiest i have used by far, set up an email within 10 minutes, simple and effective.
I probably didn't get the best from the trial with it being January when things are tight, but will use further into the year.

Cheshire Particle
Royaume-Uni
14 jours d’utilisation de l’application
16 mars 2020

Great app and very easy to use. Even better customer service:) All around i've been very happy with everything:)

T-Shirt Inker
États-Unis
13 jours d’utilisation de l’application
11 mai 2020

So far so good, the app was super easy to set up and the customer support was readily available. They even provided a free onboarding session to walk me through it and answer any questions that I had. My emails are going out as scheduled and look clean and professional. The only complaint is that I wish the opt-in email image area was adjustable, looks a bit small. otherwise no complaints so far.

Grace of Design
États-Unis
13 jours d’utilisation de l’application
9 septembre 2022

Great except for these issues:
1. When I duplicate a newsletter, the size of images and border colors of buttons are different from the original newsletter. I've reached out several times and have been told to create from template. What is the purpose of the duplicate newsletter feature then?
2. When I duplicate a newsletter, it doesn't appear in the "Drafts" tab.

Seek Shine
Philippines
Environ un an d’utilisation de l’application
SmartrMail a répondu 11 octobre 2022

Hi Seek Shine team! ☀️

Thank you for your feedback, it looks like you experienced an issue with the "Copy as draft" option. The behavior described here is not the way SmartrMail is supposed to work, thank you for reporting this. As mentioned by our team through our in-app chat, this issue in your account was fixed on the 11th of September, allowing all your future "Copy as draft" actions to work as expected. If there's anything else we can assist you with, please feel free to let me know.

Kind regards,

Nicolas from the SmartrMail team

8 février 2020

We needed a new marketing email service and SmartrMail is by far the best we have used. They respond within minutes if you email them with any questions regarding their app. I would highly recommend using SmartrMail!!!

Triple Play Jewelry
États-Unis
11 jours d’utilisation de l’application
SmartrMail a répondu 10 février 2020

Hi Tyler 👋

Thank you for your message, this is really appreciated 😊

We’ll remain available if you have any other questions!