Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
28 février 2021

I like it. But it'd be useful if there would be more information about what I'm looking at with those percentages. Overall I miss some more information in detail.

Rare-Box
Royaume-Uni
Environ 2 ans d’utilisation de l’application
22 décembre 2020

This app is easy to use, and the templates are really flexible. It would be nice if it could be linked to the loyalty app I have.

Rainbow Nation
Royaume-Uni
Presque 2 ans d’utilisation de l’application
15 février 2021

Very much enjoying this app so far. We've been using it for about a month. This is our firs time delving this far into email marketing. SmartrMail has been very helpful in this process.

So Trendy A2Z
États-Unis
Presque 2 ans d’utilisation de l’application
Modifié le 28 octobre 2020

I use this app to send welcome emails to my new Seventy Seven unboxed LLC apparel subscribers as well as thank you for your purchase emails to my customers. The templates and customization are pretty easy and straight forward. I'm still learning the ropes so I turn to the chat box when I'm stuck. The chat feature has been a great help to guide you with getting back on track.

77unboxed
États-Unis
Presque 2 ans d’utilisation de l’application
8 septembre 2022

Great app for creating email flows and great support. Only negative is the paid options are too expensive. Should have a cheaper plan with less benefits.

The Paw Code
Australie
Plus d'un an d’utilisation de l’application
SmartrMail a répondu 11 octobre 2022

Hi The Paw Code team! 🐾 Thank you for your feedback, we really appreciate it 😊 It looks like our team tried to reach you through our in-app chat but the message has not been seen. If our current plans do not fit your current budget, feel free to email me directly at nicolas@smartrmail.com and I'll be happy to review what can be done to make sure that you have the best experience possible with SmartrMail.

Modifié le 28 septembre 2021

Customer Service is Great. Few bugs when setting up templates, and blocking products from product feed could be made easier. Haven't sent any emails yet but looks promising.

Sauce Warehouse
États-Unis
Plus d'un an d’utilisation de l’application
SmartrMail a répondu 28 septembre 2021

Hi Sauce Warehouse team!

Thank you for your feedback.

We're always happy to improve the user interface based on user feedback, so I was wondering if you'd be interested in jumping on a quick call with someone from our team to discuss how blocking products from product feeds could be made easier on your end? It'd also be a great opportunity to catch up on your needs/expectations and how our team can help you with these going forward.

You can find a time that works for you using the link below:
https://calendly.com/smartrmail/demo

Have a great day!

SmartrMail Team

Modifié le 10 mars 2020

Update: Customer service resolved my issue!
The app is easy to use and the emails look nice however, it doesn’t matter if no one is getting their emails! My last email was supposed to have sent to 141 people but only 2 people received it. I even sent 2 test emails to 2 separate accounts at different times of the day and nothing!

Simply Blessed Boutique
États-Unis
Plus d'un an d’utilisation de l’application
SmartrMail a répondu 10 mars 2020

Hi Simply Blessed Team 👋

Thanks for the feedback. It looks like your were sending your campaigns from a gmail.com email address. This can significantly reduce your email deliverability, as some providers block bulk email from free emails like this. If you set up a business email like "info@shopsimplybb.com" that should help improve things, it'll also build a lot more trust with your customers.

Once you have that in place, I'm sure you'll get a lot better results with your next email :)

4 mai 2020

The app was easy to execute right away. The ease in navigating through the app to create and automate campaigns helps to get you up and running quickly and with piece of mind that you can increase subscriber engagement.

Resolute Clothing Co.
Canada
Plus d'un an d’utilisation de l’application
29 février 2020

Not an bad email app at all. Somewhat easy to use on the first try, definitely got better with time! The mobile app vs the desktop needs some improvement because of emails not showing up the same in the edit as it does in the preview!!

Overall, customer service is awesome and I’m still using the app to send my emails!!

Earring Kulture, LLC
États-Unis
Plus d'un an d’utilisation de l’application
25 août 2022

This has been a great app to get started on email marketing and their free version works very well for a small business just getting started! I also love the analytics they give and how it syncs so well with shopify!

Religious Roast Coffee Company
États-Unis
Plus d'un an d’utilisation de l’application
SmartrMail a répondu 31 août 2022

Thank you for your review Religious Roast Coffee ☕ We're glad that you appreciate how SmartrMail integrates with Shopify and all the features available on our free forever plan.