SmartrMail Email & SMS

Fantastic app, really easy to use and integrates well with Shopify. looking forward to testing out it's full potential.

Works great and has all the features we needed for sending product emails to our customers. Sends automatic product recommendation emails based on customers viewing history. You can also send an email with best sellers, new products or slow moving products. I recommend this highly.

I've used this software for 3+ years (not sure why it says I've used it for 7 days, that's not accurate at all):

Before this I used mailchimp for a few years, Privy, and then the shopify email service and they simply didn't do the things I wanted.

First let me say that I HATE writing emails. So I search for a software that makes it easy for me and makes my emails look professional.

Smartrmail has amazing features and is very easy to use and writing an email is very fast. I have created my own main template so all I have to do is write something and hit send.

One of my favorite features is smart segments where you can create a list that automatically updates when someone buys a certain product or opens a certain email. this allows me to target my emails by interest instead of spamming everyone. So if i'm promoting product A i can exclude anyone who already bought it.

My favorite thing about Smartrmail is their support. I've submitted many questions and suggestions over the years and they always respond as well as are always implementing new features. Their support team really wants their customers to be happy and I am mindblown because they reached out to me after reading my review and my struggle with no sales because i was in the middle of a pivot and changing my whole business. I booked a free call and they helped me figure out a new email strategy for my shop. They also showed me features I didn't even know they had!!

ORIGINAL REVIEW:

Do not hesitate and try this app!!!

Here is why I chose Smartrmail:
Shopify does not have advanced segmenting or A/B testing. but it's free.
Mailchimp does not sync with my orders / customers and is expensive (twice the cost of this app)
Privy doesn't have A/B testing for subject lines and does not automatically sync with your customers, tags or orders. They told me I had to manually import many csv files with EACH TAG. And that I had to use their embedded forms in order for new tags to import.

Smartrmail does it all, I cannot tell you how happy I am that I found it.
Their advanced segmenting is MINDBLOWING. you can email people based on WHICH PRODUCT THEY BOUGHT or DIDN'T BUY!!! They have subject line A/B testing to increase open rates. It syncs automatically with your existing email list, customers and orders, no need to import anything.
-It's half the cost of Mailchimp. Even though it's not free like Shopify, I really want the extra features! I already setup a nice welcome email every time someone subscribes to my list.
-their abandoned cart email is beautiful and includes a nice discount code (unlike Shopify's bland email which you cannot customize)
-I can see how much $ i generated after sending an email
-I love the boost feature for newsletters, which resends the email to the recipients who did not open your last email. this is a lot easier than in other apps!
I've always hated and dreaded writing emails but this is the first time i can honestly say, i look forward to writing emails to my subscribers!
-customer support has been amazing as well as one of my emails had a bug and didn't send out, they fixed it right away.
-Although the A/B testing option is only on the higher-end plan which I do not have, I may upgrade to that option in the near future.

Overall it's just a really SIMPLE and very advanced email marketing app and after 4 years I am finally happy to say goodbye to Mailchimp!

Good app, easy to send emails and low spam block rate. Have had a lot of success with good click and open rates.

Always quick help and easy to understand :) Went above and beyond to help me create a customer segment! Thank you!

SmartrMail is simple and easy to use and with lots of great features to customize email newsletters and pop-ups.

Smartrmail has absolutely changed the way I do business and has MOST certainly made me money. I started using Smartrmail because it seemed to be the most user friendly for a noob like myself. There happened to be an update at some point when I was not active and it seems as if the functionality exploded!

If I were to give Smartrmail one critique, it would be that they add tips and hints like some other CRM platforms do. This is not to detract from a 5 star performance from Smartrmail!

We are happy to be using SmartMail to help us increase impressions and help scale our business. Thanks guys!

Fast and efficient customer service, much appreciated! Moe really helped me out when I was stuck! :)

Great app with lots of amazing templates for newsletters - makes it really easy to see how many sales come off the back of newsletters - would highly recommend to anyone who runs a business.