Helhetsomdöme
4,8
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
6 februari 2020

Brilliant app, the most easiest i have used by far, set up an email within 10 minutes, simple and effective.
I probably didn't get the best from the trial with it being January when things are tight, but will use further into the year.

Cheshire Particle
Storbritannien
14 dagar användning av appen
16 mars 2020

Great app and very easy to use. Even better customer service:) All around i've been very happy with everything:)

T-Shirt Inker
USA
13 dagar användning av appen
11 maj 2020

So far so good, the app was super easy to set up and the customer support was readily available. They even provided a free onboarding session to walk me through it and answer any questions that I had. My emails are going out as scheduled and look clean and professional. The only complaint is that I wish the opt-in email image area was adjustable, looks a bit small. otherwise no complaints so far.

Grace of Design
USA
13 dagar användning av appen
14 oktober 2021

I use it for automations. It's quite customizable and it's user friendly. The only thing is that it takes me longer to set up emails than with other apps because of all the options or steps. If it was even simpler I would use it for all the newsletters. I also thing I cannot track the conversion from the emails send from this app because it's not natively integrated- Perhaps I'm wrong! Anyway I would recommend it and I'll keep using it :)

Idilik Yoga
Spanien
9 månader användning av appen
SmartrMail svarade 14 oktober 2021

Hi Idilik Yoga team 🧘 Thank you for your feedback!

One of our team members (Jan) will get in touch with you within the next few minutes. He'll be happy to show you how you can easily track conversions from emails (we offer multiple tracking options, and can dig down to who purchased what product after which newsletter/automation).

He'll also be happy to go through the email creation process in case some quick tips and tricks can make the email creation process quicker based on your goals.

If you'd like to pick a time yourself with someone from our team, feel free to use the link below:
https://calendly.com/smartrmail/support

Have an amazing day ahead! ☀️

9 september 2022

Great except for these issues:
1. When I duplicate a newsletter, the size of images and border colors of buttons are different from the original newsletter. I've reached out several times and have been told to create from template. What is the purpose of the duplicate newsletter feature then?
2. When I duplicate a newsletter, it doesn't appear in the "Drafts" tab.

Seek Shine
Filippinerna
Ungefär ett år användning av appen
SmartrMail svarade 11 oktober 2022

Hi Seek Shine team! ☀️

Thank you for your feedback, it looks like you experienced an issue with the "Copy as draft" option. The behavior described here is not the way SmartrMail is supposed to work, thank you for reporting this. As mentioned by our team through our in-app chat, this issue in your account was fixed on the 11th of September, allowing all your future "Copy as draft" actions to work as expected. If there's anything else we can assist you with, please feel free to let me know.

Kind regards,

Nicolas from the SmartrMail team

8 februari 2020

We needed a new marketing email service and SmartrMail is by far the best we have used. They respond within minutes if you email them with any questions regarding their app. I would highly recommend using SmartrMail!!!

Triple Play Jewelry
USA
11 dagar användning av appen
SmartrMail svarade 10 februari 2020

Hi Tyler 👋

Thank you for your message, this is really appreciated 😊

We’ll remain available if you have any other questions!

25 april 2020

ottima applicazione , abbastanza semplice da usare e personalizzare non metto 5 stelle perchè ancora la devo scoprire tutta comunque consiglio a tutti

twopods
Italien
8 månader användning av appen
16 december 2013

Great tool. Excellent customer service.

TikiMan Store
USA
7 månader användning av appen
7 juli 2019

Changed over from Mailchimp (used this app for approx 6 years).It is a lot quicker and easier to use! Although a bit more expensive but we can justify this with saving time.

We also have the option to do a one to one mentoring so that we can learn as much as we can and get the most our of our database.(Mailchimp never gave us this opportunity so we had to teach ourselves).

The only thing we would ask is that Smartrmail bring in the option to put emojis in the subject line like Mailchimp as it helps create a EYE CATCHING email which is SOOOOOOO important when sending an Email out!

So overall.....so far so good!

JULIA
CEO

Broome Staircase Designs
Australien
7 månader användning av appen
3 september 2020

As of now, the app is very clear and easy; however, there are a few things that I'm still learning!!

SadeEMoore
USA
7 månader användning av appen