Recensioner (601)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
15 mars 2020

So far very happy with smartrmail and their customer service. Really responsive & friendly! They always have an answer to my questions, so I really feel supported on a daily basis especially with us recently re-platforming to shopify and all the tasks that were required. thank you!

Mokopuna Merino
Nya Zeeland
3 dagar användning av appen
19 december 2019

For complete beginners like me this was perfect. The chat support was wonderful from Nicolas who not only gave me support but also some friendly advice. Highly recommend!

Egan's Whiskey
USA
3 dagar användning av appen
SmartrMail svarade 19 december 2019

Hi Egan's Whiskey team 👋

Thank you for your feedback 😊It's been a pleasure walking you through!

All the best with all your upcoming email campaigns 🚀

Kind regards,

Nicolas

24 maj 2023

Yasmine, you are the loving heart of supporting me. Thank you!

And I hope SmartrMail creates a button popup...

Clevaria
Sverige
3 dagar användning av appen
SmartrMail svarade 24 maj 2023

Hi Clevaria team 👟👶 We're always happy to help 😊 When it comes to your button pop-up, would you be able to send more information about your needs through our in-app chat? Thank you, and Happy sending!

5 maj 2020

Yasmine & Nicolas are a great deal of help! Awesome customer service & great with solving problems!

ZootedDaily
USA
3 dagar användning av appen
9 maj 2019

Haven't used the app yet and am in the process of migrating our Shopify Store over from MailChimp. So far, customer Service has been very helpful and responsive.

The iFISH Store
USA
Ungefär 23 timmar användning av appen
24 januari 2024

First day using basic features of the app like pop ups and automations and its been performing as expected thus far. I must commend the customer service team for the response and clarity in providing diagnosis and workarounds for new users. Jesse in particular was extremely helpful and i would recommend any small business to give this app a try (:

TABB Apparel
Singapore
Ungefär 12 timmar användning av appen
SmartrMail svarade 7 mars 2024

Thank you for your feedback TABB Apparel ✨ We're glad to hear that you appreciated our customer support's assistance. Make sure to let us know if there is anything else we can assist you with!

8 maj 2020

I have been trying many different apps. But This one is a really cool one. It is very easy to install and works perfectly. I used it for a newsletter. I used Free basic and it's just wonderful. So easy, I did not have to use a support team or got stuck or anything like that. Installed, Created newsletter, and sent. It showed who opened, click, etc. Really Good App, Thank you to creators.

ELITE SILK NEW ZEALAND
Nya Zeeland
Ungefär 12 timmar användning av appen
17 juli 2022

Just installed this app, going to try it. I had email marketing apps before which I didn't like. Hopefully, I will have a positive experience with this app.

By Baano
USA
Ungefär 9 timmar användning av appen
SmartrMail svarade 17 juli 2022

Welcome to SmartrMail By Baano team! 👗 We hear this a lot as many email marketing apps can be overly complicated for the exact same features. We built SmartrMail with the aim to make email marketing as easy as possible so you should be able to find everything that you need within a few minutes 😊 If you happen to have any questions, feel free to reach out to our support team (support@smartrmail.com) and we'll be happy to assist you as quickly as possible. Happy sending! 💌

8 augusti 2022

I am testing this app and it seems to me really well done. You can safely get started with the free plan!

universeplanners
Italien
Ungefär 4 timmar användning av appen
SmartrMail svarade 8 augusti 2022

Hi Universeplanners Team 🗓 Thank you for your feedback! We'll remain available if you have any questions 😊 Happy Sending!

16 maj 2023

Great customer service, Moe was great in addressing the questions I had about the APP. The free trial is great and allows to increase the business without the burden of new big expenses.

LexDyn
Mexiko
Ungefär 4 timmar användning av appen
SmartrMail svarade 16 maj 2023

Hi LexDyn team! ✨ Thank you for your feedback! We're looking forward to helping LexDyn grow with Email Marketing 😊 Feel free to let us know if there's anything else we can assist you with!