SmartrMail Email Marketing SMS

Very good app that easily opens a new sales channel

Des prélèvements intempestifs, un service excessivement cher et des montants prélevés non justifiés

I’d like to first start off by saying that I have been using this app for 10 years as of this month. This is a fantastic app and one of the best regarding email marketing on Shopify.

This review is specifically geared toward the employee who has gone above and beyond to ensure I’m taken care of. It isn’t every day that you have a 10-year customer of your app or service, but after 10 years of using these services, I needed assistance with really fine-tuning both of my store's marketing campaigns.

“Jesse Correy” is the representative from this company who has gone above and beyond to take care of me. We have worked together to make changes to both of my stores to fine-tune everything to bring the most ROI back to my business.

Jesse Is located in New Zealand, and I’m located in the United States. Obviously, we are in different time zones. Jesse Has spoken to me during my business hours (which makes it somewhere around 1am in the morning in New Zealand) numerous times. This is unbelievable, as I don’t know of any other company that would have an employee work at all hours of the night to assist their customers.

Jesse did exactly this multiple times, and I’m happy to say after several months of working together, my email marketing is on point now & I really wish I had reached out previously to get everything tuned the way it is now.

If you have any doubts about this company, take a look at their reviews, as they speak for themselves. Jesse and the entire team are definitely on top of their stuff and don’t hesitate to go out of their way to help their customers. In my opinion, this is what makes a business a good business.

Sorry for the super lengthy review, but I wanted to pass on my feedback to not only other customers who might be interested, but also company management, so that they know how great of an employee they have working on their team.

Jesse, if you see this review, thank you brother. Thank you for everything that you did for me to help get my store dialed in the way it is now. I look forward to many more years working with SmartrMail! :)

This is a superb app for email marketing, the support is great and not rushed, I am not an it exert so appreciate this . the templates they created where superb as well.

Es la mejor aplicación de email marketing que hemos usado. Es realmente fácil de usar. Cuando la instalas por primera vez, escanea tu página web y propone plantillas según los colores de tu tienda. Adicionalmente, aunque no está disponible en español, es posible personalizar casi todos los copies para adecuarlos al idioma que necesitas. Se integra perfectamente con Shopify. Lo mejor es que el servicio al cliente es muy rápido. 10/10

SmartrMail automations have been a game changer for our business. Easy to set up and generate ongoing incremental revenue.

Excellent customer support, I had a meeting with one of the guys and he helped me edit my abandoned cart emails Plus a subscription pop up.
I really like the responsiveness of the team.

First day using basic features of the app like pop ups and automations and its been performing as expected thus far. I must commend the customer service team for the response and clarity in providing diagnosis and workarounds for new users. Jesse in particular was extremely helpful and i would recommend any small business to give this app a try (:

Yasmine was wonderful with importing our templates and such. Great app

So happy I discovered this app! It's way easier and more straightforward than any other email marketing app I've used. Great customer service too! Highly recommend!