整體評分
4.8
各級評分數量
  • 89% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2021年3月22日

Bonjour, je mets deux étoiles pour cette application car j'apprécie de pouvoir la tester avec un plan gratuit. Il faut tout de même envoyer un mail au support pour qu'on vous valide votre boutique. Les templates pour la newsletter sont corrects pour démarrer. L'email automatisé de bienvenue fonctionne. Pour le reste, elle marche extrêmement mal : aucune possibilité de synchroniser les abonnés existants depuis Shopify, le popup ne fait remonter aucun.e abonné.e et pourtant on voit le nombre d'inscrit.e.s mais aucun.e ne figure parmi les abonné.e.s sauf s'ils/elles s'inscrivent au niveau de votre formulaire d'inscription à la newsletter dans le footer. Les statistiques sont complètement erronées. La délivrabilité est très aléatoire. J'ai fait le test avec mes boîtes mails et auprès d'un panel de personnes. Certaines n'ont pas reçu ma newsletter, d'autres l'ont ouverte mais ne figurent pas dans les statistiques comme "ouvert". Une fois qu'un.e client.e s'est désabonné.e, il lui est impossible de se réabonner.
Pour finir, le support ne répond à aucune demande avec un plan gratuit. Pensez-vous qu'un marchand va vous faire confiance avec tous ces bugs et votre désertion ? Je l'ai téléchargée en me fiant aux multiples avis positifs qui me paraissent fort douteux. Dommage....

Untitled By Am
法國
使用應用程式 大約3年
SmartrMail 已回覆 2021年4月21日

Bonjour 😊 notre équipe a bien répondu a vos questions dans les plus brefs délais. Nous sommes désolés que l'application ne vous a pas convenue, mais comme expliqué dans nos mails ultérieurs, vous n'avez pas fini la configuration de votre compte pour que la récupération des données fonctionne come prévu. Si vous souhaitez réessayer, nous serons toujours là pour vous aider!

2021年2月28日

I like it. But it'd be useful if there would be more information about what I'm looking at with those percentages. Overall I miss some more information in detail.

Rare-Box
英國
使用應用程式 大約2年
2020年9月28日

Moved from MailChimp and I'm extremely satisfied. It is priced very well compared to the competition and offers all the essentials that you will use day-to-day. I never keep apps that don't pay for themselves and this one has been showing extremely good ROI with minimal work. To DEVELOPERS:
Can you please make the automated product recommendation emails more customisable? I would really like to send them but they look plain and ugly compared to other things. I wish I could make a template there.

LightLash
英國
使用應用程式 大約1個月
2019年12月16日

I have only had the app for a day or so but I am impressed so far. It has worked great and I've been able to send my first email that actually have photos and working buttons.

BombBaeskin
美國
使用應用程式 大約1個月
2018年11月13日

This is the CEO of Infinite Dreaming Network, and I want to thank you all at Shopify for helping me with SmartrMail and showing me how to properly send email for marketing. It was a smooth process for my first set of emails sent. I will be using your platform to disburse these emails weekly to my customers. Thank You SmartrMail!!!

Infinite Dreaming Store
美國
使用應用程式 大約1個月
2022年5月27日

We have just started to use SmartrMail for our cart recovery emails sequence and for maintaining our email list, but so far first impressions are very good. The software is very straightforward to use and easy to set up email sequences, very user-friendly. There are a number of features which for the cost of the service are very welcome and which I don't think you get in other apps which cost more and are not as closely integrated into Shopify as SmartrMail is. For example, the ability to issue personalised discount codes from an email sequence. We did have a few problems getting going, but the support from the team is very responsive, even if you are just starting out with the free plan (which, by the way, gives you excellent access to the feature set and you can feel you can really start using the software to the full from Day 1 without hitting some immediate need to upgrade). All in all, I think this app is going to be the perfect tool for us to meet our needs for mainataining our subscriber email lists and conducting mailings to that list, as well as, as I mentioned, doing things like automated cart recovery emails. Another feature I am sure we will be using is the way the software will let you segment your customer list, and only send out emails to selected segments if you want to. So with this app you won't have to treat everybody on your email list exactly the same way. This opens up some really interesting marketing possibilities. As you can tell, we are quite excited about the possibilities this app is opening up for us, which we have only just begun to explore. In conclusion, based on experience so far, we would recommend this app, based on the features it offers, and the value for money aspect (you are not going to get hammered with massive extra charges once your email list starts growing beyond a certain point, which is a problem we found with most other providers).

WorthyDeal Ltd
英國
使用應用程式 大約1個月
SmartrMail 已回覆 2022年5月29日

Hi WorthyDeal team ✨ Thank you so much for your detailed review. I passed it on to our team today. That's correct, we strongly believe that stores of every size should be able to use advanced automation capabilities, which is why we do not limit their use as much as other apps do. Looking forward to seeing you set up even more automations. Have an amazing day ahead! ☀️

2020年5月14日

I used this app to help get subscribers. really easy and works without any faults. Simple and was to use

The Mosquito Company
英國
使用應用程式 大約1個月
2020年12月22日

This app is easy to use, and the templates are really flexible. It would be nice if it could be linked to the loyalty app I have.

Rainbow Nation
英國
使用應用程式 接近2年
2022年7月11日

So far so good. This app does a lot of things and seems to do them well. They have saved us money as well - for example I have already cancelled another app I used for cart abandonment as this is also covered by Smartr email.

YourNameClub
澳洲
使用應用程式 大約1個月
SmartrMail 已回覆 2022年7月11日

Thank you YourNameClub team ✨ We're glad that Smartrmail helped you save money while sending the right email automations 😊 Looking forward to emailing more with you!

2020年11月25日

Very good app. Easy to set up, easy to write nice emails. Reports are clear and interesting to know what to keep and what to change. Basic automatisations are good for a still small business as mine. I'll keep using this app.

La Boite à Tracer
法國
使用應用程式 大約1個月