評論 (601)

整體評分
4.8
各級評分數量
  • 89% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2014年1月28日

This app is fantastic! It has all the features needed for a shop like ours after the latest update. Thanks Chad for listing to our needs!

mybrush.dk
瑞典
使用應用程式 25天
2022年5月6日

This is such an easy app to navigate and use. I love the email Templates already set up for you to start you on the right foot. The customer service team are also very friendly and supportive and put in the time to explain features really well and help answer all your questions for a very smooth enjoyable experience.

ELLKA
澳洲
使用應用程式 25天
SmartrMail 已回覆 2022年5月8日

Hi Ellka team 👜 Thank you so much for this awesome feedback 🎉
Should you need any further help, do not hesitate to contact us anytime you need 😊

2020年10月17日

I installed this app to help us with our marketing. It was easy to install and easy to use. Encountered an hiccup and received an immediate response from support which solved the issue. Used to send our first emailing shot. Great job done. Highly recommended.

Pellaio
英國
使用應用程式 24天
SmartrMail 已回覆 2020年10月29日

Hi Pellaio team 👋 Thank you for your feedback, we're glad to hear that the app was easy to install and easy to use. We'll remain available through our in-app chat if you have any other questions coming up 😊

編輯時間:2021年9月28日

Customer Service is Great. Few bugs when setting up templates, and blocking products from product feed could be made easier. Haven't sent any emails yet but looks promising.

Sauce Warehouse
美國
使用應用程式 1年多
SmartrMail 已回覆 2021年9月28日

Hi Sauce Warehouse team!

Thank you for your feedback.

We're always happy to improve the user interface based on user feedback, so I was wondering if you'd be interested in jumping on a quick call with someone from our team to discuss how blocking products from product feeds could be made easier on your end? It'd also be a great opportunity to catch up on your needs/expectations and how our team can help you with these going forward.

You can find a time that works for you using the link below:
https://calendly.com/smartrmail/demo

Have a great day!

SmartrMail Team

編輯時間:2020年3月10日

Update: Customer service resolved my issue!
The app is easy to use and the emails look nice however, it doesn’t matter if no one is getting their emails! My last email was supposed to have sent to 141 people but only 2 people received it. I even sent 2 test emails to 2 separate accounts at different times of the day and nothing!

Simply Blessed Boutique
美國
使用應用程式 1年多
SmartrMail 已回覆 2020年3月10日

Hi Simply Blessed Team 👋

Thanks for the feedback. It looks like your were sending your campaigns from a gmail.com email address. This can significantly reduce your email deliverability, as some providers block bulk email from free emails like this. If you set up a business email like "info@shopsimplybb.com" that should help improve things, it'll also build a lot more trust with your customers.

Once you have that in place, I'm sure you'll get a lot better results with your next email :)

2020年5月4日

The app was easy to execute right away. The ease in navigating through the app to create and automate campaigns helps to get you up and running quickly and with piece of mind that you can increase subscriber engagement.

Resolute Clothing Co.
加拿大
使用應用程式 1年多
2020年2月29日

Not an bad email app at all. Somewhat easy to use on the first try, definitely got better with time! The mobile app vs the desktop needs some improvement because of emails not showing up the same in the edit as it does in the preview!!

Overall, customer service is awesome and I’m still using the app to send my emails!!

Earring Kulture, LLC
美國
使用應用程式 1年多
2022年3月1日

Very user friendly. It is also very intuitive.Very user friendly. It is also very intuitive.Very user friendly. It is also very intuitive.

Firemask
加拿大
使用應用程式 22天
SmartrMail 已回覆 2022年3月1日

Thank you Firemask team 🔥🤿We're glad to hear that you found the app intuitive and user-friendly 😊 Looking forward to sending more emails with you!

2023年2月13日

The support team is very helpful in troubleshooting issues with popups, automations, coupons, and so on.

orchid-and-pine
美國
使用應用程式 22天
SmartrMail 已回覆 2023年2月13日

Hi Orchid and-Pine team 🌼🌲 Always a pleasure! Feel free to let us know if there's anything else we can assist you with 😊

2020年7月24日

Great People. And Exelent Suport

I Love to work with them

Kind People. they helped me with my subscriber, desing etc...

WERBE-WELT.SHOP
瑞士
使用應用程式 21天