SmartrMail Email Marketing SMS

I like this app however, it definitely needs an upgrade. I like that it automatically sends emails to your customers but this app has virtually no customization which is a downside. I would love for this app to have more features so I can rate it with 5 stars and LOVE it!

I used this app to create an abandoned cart sequence. The customer service and support is really good - very helpful and quick to respond. Thanks

Great except for these issues:
1. When I duplicate a newsletter, the size of images and border colors of buttons are different from the original newsletter. I've reached out several times and have been told to create from template. What is the purpose of the duplicate newsletter feature then?
2. When I duplicate a newsletter, it doesn't appear in the "Drafts" tab.

Haven't heard much feedback about this app. From the month I've had it, it's only produced 1 order. I almost think that with this app I am over-sending to my customers. Instead of being engaging, I think it just gets annoying and they disconnect. I like how it chooses products at random, however there are literally no customization options which leads me to believe that this is why customers are ...

I initially tried to use this app on a mobile device through shopify and it was a nightmare, difficult to navigate and understand what to do. After I switched to a desktop, I took about 15-20 minutes of playing around to figure it all out. Some stuff is really confusing, like bulk adding subscribers to new list. When creating newsletters to send out, some of the element do not show up in the ...

Wanted to give it a try but it lacks a lot of customisation. You just can't blast customers at will with random products especially when we're not given any option as to what products that we do not want included. I have items in my shop that I wouldn't want sent but there's no way to change that. :/

Also definitely not worth $20 a month with the lack of customization. Pretty high for an app that ...

I found the template design, not to my liking.
Overall it may have some good features, though I personally didn't find it a fast and simple solution for bulk emailing customers in comparison to other platforms I have tried.