SmartrMail Email Marketing SMS , 542 reviews

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
March 24, 2023

Great customer support!!! Really friendly and quick answers to my questions! I can really recommend this Mailing App! :)

Aponcho – Customized Beachwear
Austria
Edited March 13, 2023

Its a great app for creating quick and easy emails, however it would be much better if there were more email templates for all the holidays around the world. Hence the 4Star rating otherwise its great ! As you have taken on board what I have said I am willing to update your star rating to 5*. Thank you

MTLondon
United Kingdom
Time spent using app: About 2 months
SmartrMail replied March 13, 2023

Hi MTLondon team 👙☀️ Thank you for your feedback! I'm glad that we were able to add extra templates celebrating more holidays around the world. Our designer is now working on 20 additional templates which will be made available over the next couple of weeks. If you ever need anything else please, feel free to reach out through our in-app chat and our team will be happy to assist you. Have a great day ahead 😊

March 7, 2023

i am new in all this and was pretty much lost, but i got it really good explained, she was patient and helpful and helped me solve my issues.

Mb Prestige
Norway
Time spent using app: About 24 hours
SmartrMail replied March 7, 2023

Hi Mb Prestige team! 👁💅 We're glad to hear that our team was able to assist you. Make sure to let us know in the SmartrMail in-app chat if there is anything else we can assist you with 😊

March 2, 2023

We love how straight forward and easy to use the SmartrMail app is. They also have great tutorial videos. However, if we need help the customer service team is quick to respond and very helpful.

Maya Perera - Life Coaching and Counseling
Singapore
Time spent using app: Over 1 year
SmartrMail replied March 2, 2023

Hi Maya Perera team 🎗 We're happy to hear that our tutorial videos were helpful and that our customer success team was able to help you. Let us know if there's anything else we can help you with!

March 1, 2023

Very kind and easy to talk to. Emailed quickly and was straight to the point. Also extended my free emails. Great team!

Day Trip Tahoe
United States
Time spent using app: About 1 month
SmartrMail replied March 2, 2023

HI Day Trip Tahoe team 🏔🎿 We're glad to hear that our team was able to help you quickly and easily! Feel free to let us know in our in-app chat if there is anything else we can assist you with! 😊

February 23, 2023

one of the best customer services out there, they reply fairly quickly and provide all the assistance you need.

New World Health Brands CBD, Inc.
United States
Time spent using app: 3 months
SmartrMail replied February 23, 2023

Hi New World Health Brands CBD team 🍼🌿 Thank you for your feedback! We're glad to hear that our customer support team was able to assist you in a timely manner 😊 We're looking forward to helping New World Health Brands CBD reach new heights 🚀

February 20, 2023

The customer service is top notch and it’s easy to use when connected to my Shopify account. Definitely the number one recommendation email app :)

ShesAlwaysAdored
United States
Time spent using app: 28 days
SmartrMail replied February 20, 2023

Good evening ShesAlwaysAdored team 😊 Always a pleasure! We're glad to hear that SmartrMail was easy to install and setup on your Shopify store. We're looking forward to helping you setting up automations that convert even more subscribers into customers 🚀

February 17, 2023

Love THIS app!!
We use SmartrMail on a regular basis for a few of our companies and couldn't be happier. User Friendly, straight to the point. The way apps should be.

Thanks for making this App.

INKED CIRCUS TATTOO EXPOS
Canada
Time spent using app: 28 days
SmartrMail replied February 19, 2023

Hi Inked Circus Tatto Expo 🖋🐉 Thank you so much for your review! We're glad to hear that SmartrMail helps multiple of your companies with their email marketing strategies 😊 We look forward to taking each of them to new heights 🚀

February 13, 2023

We changed from Shopify's standard email to SmartrMail and couldn't be happier. The customisation ability and speed to create great looking newsletters is fantastic!

Studio Europe
Australia
Time spent using app: 8 months
SmartrMail replied February 13, 2023

Thank you Studio Europe team 🌹👙 We're glad to hear that SmartrMail allows you to send beautiful emails more quickly! Looking forward to sending even more emails with you 😊

February 13, 2023

The support team is very helpful in troubleshooting issues with popups, automations, coupons, and so on.

orchid-and-pine
United States
Time spent using app: 22 days
SmartrMail replied February 13, 2023

Hi Orchid and-Pine team 🌼🌲 Always a pleasure! Feel free to let us know if there's anything else we can assist you with 😊