Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email marketing features and excellent customer service. They find it affordable and particularly useful for small businesses. Its automation capabilities, especially for abandoned cart emails and newsletters, are highly valued. Merchants also commend the customizable email templates and pop-ups, reliable performance, useful analytics, and smart features like automatic syncing with existing email lists. The free plan is a plus for businesses just starting with email marketing.

April 22, 2020

It's really easy to use! I'm loving the simplicity as apposed to other more complicated services!! And it's already making me some money!

Top Flight Ink Productions
United States
About 2 years using the app
March 17, 2022

Easy to use. Easy interface. Conveniently integrated for my shop . It was really useful when Shopify didn't have an inherent marketing tool. It's still a value add with great templates to choose from!

BODYTRUTH LLC
United States
About 2 years using the app
SmartrMail replied March 17, 2022

Hello Body Truth team 🧼🧴 Thank you for your review! We're glad to hear that you like our premade templates and our deep integration with Shopify. Looking forward to sending more emails with you 😊

August 9, 2022

Super APP! Einfache Bedienung und super support. Neue Version ist sehr übersichtlich und einfach zu bedienen

SHOPDELTA.CH
Switzerland
About 2 years using the app
SmartrMail replied August 9, 2022

Hi SHOPDELTA team 👕👗👙 Thank you for your feedback on our new version! It means so much when a long-time user sends us this type of feedback 😊 Looking forward to helping you with your email marketing campaigns for many more years!

October 30, 2020

Smartrmail is easy to use, the automations are on point and the platform has amazing support. Our first automation email immediately spiked that day's revenue, and from there I was hooked. Great entry point for managing email automations.

backhouse fragrances
United States
About 2 years using the app
September 30, 2019

Tried a few different apps before this one. You won't regret it, saves you a lot of time, super easy to work with anybody can do it. You can also use it through the Shopify Mobile App which is great. Super effective for any business, especially if you are an independent small to medium scale business, will work for you in the background while your busy doing other things. Compared to others its fairly priced too

Banana Industries
United Kingdom
About 2 years using the app
October 7, 2020

We recently changed from MailChimp to SmartrMail and have not regretted so for one second. All features work well, and the support is simply outstanding, the best we ever experienced. Highly recommend.

Designfund.dk
Denmark
About 2 years using the app
October 4, 2018

I LOVE Smartrmail. I have been using this app for my email, abandon cart and auto emails for over 2 years now and have an ROI of over $70 for every $1 spent! They are super responsive when I have questions and the pricing is fair. They are always coming up with new additions to the software's capability. The BEST part is the auto emails that send new product to customers. I have not found ANY other app that does this and find my ROI to be highest in this area. I used to use Mail Chimp but this is a way better solution since it allows for automated emailing that is no fuss no muss!

Tinyfrockshop.com :)

Tiny Frock Shop
United States
About 2 years using the app
August 25, 2020

I am using the free version and it's perfect for me. I run a smaller store that only have a smaller number of customers, and it's automatically sending emails that constantly create sales. Highly recommended.

Nordic Candy
United States
About 2 years using the app
January 14, 2023

Great app. Love the automation set up and how it will pick products for you. Saves tons of time. Customer service is awesome and they are on top of any issues you have.

Wild Child & Rebel Soul Boutique
United States
About 2 years using the app
SmartrMail replied January 15, 2023

Thank you Wild Child & Rebel Soul team 👢 We're always happy to see great brands succeed with SmartrMail automations. Feel free to let us know if there's anything else we can assist you with 😊 Happy sending!

February 7, 2023

I've found SmartrMail to be much easier to use than Mailchimp and other email marketing providers! Customer service is also excellent!

Lufi & Friends
United States
Almost 2 years using the app
SmartrMail replied February 12, 2023

Good morning Lufi & Friends team! 📚 Thank you for your feedback! We're glad to hear that you find SmartrMail easier than you know who 🙊 We're looking forward to making Lufi & Friends reach new heights with email marketing! 🚀