Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email marketing features and excellent customer service. They find it affordable and particularly useful for small businesses. Its automation capabilities, especially for abandoned cart emails and newsletters, are highly valued. Merchants also commend the customizable email templates and pop-ups, reliable performance, useful analytics, and smart features like automatic syncing with existing email lists. The free plan is a plus for businesses just starting with email marketing.

August 12, 2021

By far my favorite newsletter and automated email app that I have tried. The templates are smooth and easy to use, and the different options for automated emails that I would have never even considered are endless. Plus, I use the free version and get all the functions that I need and more.

The Geekery
Canada
Over 1 year using the app
SmartrMail replied August 12, 2021

Hey Geekery team! Thank you for your review today. We're thrilled to hear that you're enjoying the app :) We wish you an amazing week!

Edited October 3, 2018

They really go out of there way to teach you how it all works and make it better for you.

They explain anything and everything so you end up lot smarter about sending emails. This is very important!

Happy with service. We will keep using them in the future for sure.

www.dirtysouthvintage.com

UPDATE 10/3/2018

These guys are very trustworthy! They don't lie to you, they are honest and helpful! We have had an issue with a lot of apps making false promises and not being transparent and honest however these guys are! There good people and in business, this really matters.

Angrykittyonline
United States
Over 1 year using the app
January 22, 2014

Easy, fast and efficient with a clean design. That is all we can ask for. I am sure that they will come with more customization options that will make it just perfect.

The Detox Market
United States
Over 1 year using the app
January 16, 2014

Can we add our social links to the email or edit the content to promote an offer?

Party and Beauty
United Kingdom
Over 1 year using the app
July 18, 2019

Was so nervous when our previous app was no longer supported by Shopify but i'm so glad it happened! Customer service is amazing, responses are informative & SmartrMail is so easy to use! Can't recommend enough.

2tech ltd
United Kingdom
Over 1 year using the app
SmartrMail replied July 22, 2019

Thank you 2Tech team 😊Always happy to help!

May 4, 2022

I use this app to help me create newsletters to my customers telling them about my products, sales, coupons, and new arrivals. The customer service is top notch. Quick and live response help. They are very polite and courteous and are willing to go above and beyond to help you and meet your needs. They have a variety of template choices to choose from and the navigation to design a newsletter is easy. You will not be disappointed downloading and using this app for your business!

White Peony Emporium
United States
Over 1 year using the app
SmartrMail replied May 4, 2022

Thank you for your review White Peony Emporium team 🌹(I couldn't find a white flower emoji!) We're glad to hear that our support team was able to help you with your setup. Please feel free to let us know if there's anything else we can assist you with 😊

October 22, 2019

My first newsletter with smartrmail was very fast and easy. I have some automation set up that only took a few minutes. I canceled my MailChimp paid account :)

Loving SmartrMail!

Smart Mart Shopping
United States
Over 1 year using the app
May 21, 2019

Forced to switch away from Mailchimp due to the Shopify integration and so glad we were forced to make this move! SmartrMail is superior to Mailchimp and the customer service is outstanding which has made the switch very smooth.

Eternal Creation
United States
Over 1 year using the app
Edited August 29, 2021

Have been using the App for about a month. Capture pop-up works with no issues. Very easy to create an email and personalize it to each customer. The auto-mails are great as well. Haven't had to use tech support so that says a lot. www.govintage1957.com

GOVintage Jewelry and Collectibles
United States
Over 1 year using the app
SmartrMail replied August 29, 2021

Hi GOVintage team! Thank you for your feedback, we're glad to hear that the app was easy enough to navigate on your own 😊 Do not hesitate to contact our support team if you'd like someone to assist you with/review any of your email automations though! (We're always happy to help 😊). Have an amazing day ahead!

July 21, 2021

I learn a lot about this app. I did Pop Up is very important, I send my first newsletter email I am happy about all this. Smart mail does everything for you. Amazing customer service. Thank you, Nicolas, for your help.

Milena Los Angeles
United States
Over 1 year using the app
SmartrMail replied July 21, 2021

Hi Milena 👋 It's been a pleasure! We'll remain available through our in-app chat if you have any other questions while creating your new Thank you email series / Welcome email series. Thank you!