Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email marketing features and excellent customer service. They find it affordable and particularly useful for small businesses. Its automation capabilities, especially for abandoned cart emails and newsletters, are highly valued. Merchants also commend the customizable email templates and pop-ups, reliable performance, useful analytics, and smart features like automatic syncing with existing email lists. The free plan is a plus for businesses just starting with email marketing.

March 30, 2020

I just started navigating with this app, but what I can say is that it has great content, great settings and great experience, again I just started using it, so far so good, excellent customer service by the way..

UNDGZ
United States
6 months using the app
SmartrMail replied March 30, 2020

Hi UNDGZ team 👋

Thanks so much for the feedback, we're so happy that you're enjoying SmartrMail!

Edited November 10, 2020

This app was SO EASY to use ! I love the automatic customization for newsletters, automations and pop-ups etc . that happen when you connect the website you are using. I especially love that your product catalog automatically loads! Their customer service is outstanding as well, a huge plus. I highly recommend this app for your marketing needs. SO SO easy! You will be happy you went with this app.

Smoke & Sage
United States
6 months using the app
September 24, 2020

Working well for us - nice and simple to use and producing sales from our website . . . . . . . . . .

Boyshill Tools and Treen
United Kingdom
6 months using the app
January 23, 2014

Great app guys. I'm sure upgrades are still coming. So far, 5 stars all the way!

Zasttra.com
South Africa
5 months using the app
October 19, 2020

Great App for send automatic marketing emails to your customers. We are learning and enjoying the integration with our store.

GirlSavvi Shops
United States
5 months using the app
SmartrMail replied October 29, 2020

Thank you GirlSavvi Shops team 😊 Make sure to let our support team know if you have any questions on all our other types of automatic emails ✉️ Happy sending!

January 30, 2022

We have been using this app for about 12 months now. Its easy to use and is a great fit for us. Any questions we asked when we first intalled the app were answered promptly. Very happy!!

L.A Heels
Australia
5 months using the app
SmartrMail replied January 30, 2022

Hi L.A Heels team! 👠 We are thrilled to know that you find the app easy to use. Feel free to let us know if you have any other questions and we'll be happy to help!

April 20, 2020

Really impressed with this app. All the email templates are so easy to use. The few questions I had (as I am very new to all this) were quickly answered and the team support is amazing. Really happy to have all my emails sorted out and on auto. Thank you!!

LOVEPUP
Australia
5 months using the app
August 5, 2020

Great app for beginners and those east to navigate for anyone. Even if you aren't the tech-savvy type! Integration and automation has never been easier

Stoicheío
United States
5 months using the app
October 18, 2022

I used this app on 3 shop, very very intuitive and fast! Easy to use, full automation on cart, welcome mail and other.

Il Grembiulino
Italy
5 months using the app
SmartrMail replied October 18, 2022

Hi Il Grembiulino team 👕 Thank you so much for your feedback! We love to hear that SmartrMail is helping 3 of your stores grow to the next level 😊 We wish you all the best with all your stores!

March 4, 2022

I used this app for welcome email automation for my subscribers and it's working wonderfully well. User friendly format that's easy to make by anyone. Nice :)

Wizchest Store
Oman
5 months using the app
SmartrMail replied March 6, 2022

Thank you Wizchest team ☕️We're glad to hear that you've been able to design great welcome emails easily ✨