Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email marketing features and excellent customer service. They find it affordable and particularly useful for small businesses. Its automation capabilities, especially for abandoned cart emails and newsletters, are highly valued. Merchants also commend the customizable email templates and pop-ups, reliable performance, useful analytics, and smart features like automatic syncing with existing email lists. The free plan is a plus for businesses just starting with email marketing.

August 31, 2020

Easy to use, nice format for emails (especially for marketing) and easy to design, great customer service!

Truthfully Yu
Canada
3 months using the app
January 6, 2014

Very cool app, I signed up to test it as I use mailchimp (and still will for newsletters) but this got me a few sales within minutes. Nice little weekly addition to update customers on products. ( even when I forget to)

1776 United
United States
3 months using the app
June 3, 2021

the team behind Smartrmail is fantastic! I've had issues setting up the service, so my questions were quickly followed up and resolved by the friendly support people. Simply instantly through the chat! When I faced difficulties with delivery to mailboxes on Yahoo.com, the people in Smartrmail quickly investigated the reasons, and helped me out to make my business work better. They are seriously interested in HELPING YOU GROW, not just like many other services that only want your money. I am serious about this.

CAPRON ARTS
United States
3 months using the app
December 6, 2013

Great customer support, quick response. This is a brilliant app but I hope to see a customizable feature for the email template soon. Thank you.

Regards,
MYQTY.com

MYQTY.com
Singapore
3 months using the app
May 18, 2020

I use this app to help automate my emails and my lists. It works wonders because there are some things I'd rather not keep up with and it takes care of all of it for me.

Norah's Place - Phoenix
United States
3 months using the app
October 7, 2021

I love SmartrMail! I moved over from Mailchimp a few months ago and it's been so much better and easier to use. Obviously the integration with Shopify is a huge bonus but also the customer service is amazing. Everyone I have spoken to has been quick to respond and very generous and patient with their time. Thank you so much SmartrMail!

Beach Art Glass
United Kingdom
3 months using the app
SmartrMail replied October 7, 2021

Hi Beach Art Glass team! 🏝 Thank you so much for your feedback! Make sure to let us know if there's anything else we can do to make your email marketing strategy even better! 😊

January 8, 2021

This email marketing app is super intuitive and easy to set up. The support team are really responsive and helpful

Upgrade Enhance
New Zealand
3 months using the app
April 24, 2020

Love this app its so easy to do and saves time no need to spend ages setting anything up, just select what products you want to add to your news letter and send to all your customers. EASY...!

Vapeazy
United Kingdom
3 months using the app
June 12, 2022

I really like this app for email marketing as it has everything you need. this is my second store I am using them on.

Gnome Ads
Canada
3 months using the app
SmartrMail replied June 13, 2022

Hi Gnome Ads team! 🧙 Thank you for your feedback! It's great to help you reach new heights in more than one store 🚀 We wish you all the best with your campaigns!

October 22, 2019

Quick to install and easy to use. I've reached out to support a couple of times to ask about particular features and Nicolas has been super helpful every time.

JD Stitchery
United States
3 months using the app