Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
Edited November 25, 2019

I've now had a little bit of time to work with this app and am in love... While there are a few things that need to be improved (which I understand they are working on) the customer service is fantastic. I had a small issue and the guys tested it for me to make sure everything was working perfectly.

Can't wait to see the additional features such as being able to fully customize the abandoned cart and product recommendations, which is in the works!

If you are looking for an alternative from Mailchimp or any other email marketing apps then give these guys a look in....

Style Clique Australia
Time spent using app: 3 months
Edited November 25, 2019

I used this app to simplify and save time with email marketing. This app is so easy to use and is very quick to custom design emails. Since using this app, my open emails have increased. I would only ask if the pop up could have more features.
Received quick reply and very helpful guidance with pop up newsletter. I also had 1:1 chat with support - so helpful and learnt to improve email marketing. Highly recommended.

Revive Wear
Time spent using app: 3 months
November 25, 2019

Awesome app for assisting with my email marketing and a great support team that responds quickly and give excellent advice. Thank you!

Zoomies Uncaged
United States
Time spent using app: 8 months
November 22, 2019

Exactly what I needed! Easy to add products into emails without the hassle of copying and pasting all the product info. Saves me money and time. Only have sent 1 email and already made a sale!!

Keuka Outlet
United States
Time spent using app: About 2 years
Edited November 26, 2019

So far so good, installation was easy have set up a pop up and abandon cart. Sent 2 emails out 2nd one book a $91 order. Analytics could use a few more parameters and be able to sort by column. Overall a nice basic package. indypicker.com

United States
Time spent using app: 2 months
November 18, 2019

The thing that I love the most about this app is that it allows me to create professional emails with ease. I also don't have to worry about my emails not going directly to my list, it shows me exactly what to do to make sure it goes where it needs to. There is no extra steps my list has to take to be able to receive my emails. That's priceless.

United States
Time spent using app: 22 days
November 13, 2019

This is a great app at a great price. You won't find all the bells and whistles you will with some of it's more expensive competitors just yet but for the price you can't beat it. Customer service has been amazing.

United States
Time spent using app: Almost 2 years
November 9, 2019

Great app. Very simple to use. Doing everything: Welcome popups, newsletters, mailing list, automation, Great.! Also get a personal support Thanks to Yasmine, Nicolas, Josh and i am sorry if forgot one of the great people at Smartmail. Thanks and good luck!

United States
Time spent using app: Over 3 years
November 8, 2019

I have used a number of services including mailchimp, klavio and springbot. It may well be proven that the other options provide more reporting analysis and features but here is my view.

I am a small business (however when I say small - £1 million turnover and 5000 subs). For years I have struggled to find a product that enables me to send emails quickly, efficiently, easily. THIS product does it.

There is a really nice weekly auto email that goes out keeping your customers coming back which is a nice feature.

Segmenting and auto flows are available so all manner of follow up emails can be created - its down to your imagination to make it work.

Equally as importantly the customer service is superb. I have regularly used the chat and received prompt support - they even reproduced an email for me which I had created in the wrong section and was concerned I would have the time to duplicate it in the right section.

A very very friendly support system and a product that sits JUST RIGHT in terms of ease of use and feature set. Why have tons of features that you just cannot fathom or make time for as a busy business owner with limited time.

Finally.... cost.... OMG.... Nearly forgot! This costs PENNIES in comparison to Klaviyo and Springbot. Flat fee per month covers any normal level of use which is a fraction of the price of competing services.

Hope this proves helpful for other small businesses making a very difficult choice on how to develop the email marketing.

Richards Guitars Of Stratford Upon Avon
United Kingdom
Time spent using app: 10 months
November 5, 2019

Great app and great support. We made the move from Mailchimp and so far this has been exactly what we needed.

Fusion Coffee
New Zealand
Time spent using app: About 2 months