Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 13, 2023

Good app, easy to send emails and low spam block rate. Have had a lot of success with good click and open rates.

Prairie Diecast
Canada
Time spent using app: Almost 3 years
SmartrMail replied January 15, 2023

Good morning Prairie Diecast team ✈️ We're glad to hear that SmartrMail made it easy to "Take off" (plane pun) and cruise through the email marketing world with a low spam block rate yielding good open and click rates. We're looking forward to flying above the clouds even more in the future 🛫

January 13, 2023

Great app with lots of amazing templates for newsletters - makes it really easy to see how many sales come off the back of newsletters - would highly recommend to anyone who runs a business.

The Yarn Artist - Hand Dyed Yarn
United Kingdom
Time spent using app: Over 2 years
SmartrMail replied January 15, 2023

Hi The Yarn Artist 🧶 Thank you for your review! We're glad to hear that SmartrMail makes it easy to get more sales with newsletters. We're looking forward to helping you make even more sales in the future 😊

January 12, 2023

Highly recommended! Absolutely 100% friendly to small stores. The premade automation and segments are really smart for Shopify. Wish there could be a SPIN TO WIN pop-up form.

Samebike US
China
Time spent using app: About 1 month
SmartrMail replied January 12, 2023

Hi Samebike team 🚲 Thank you so much for your feedback! We're glad to hear that you like our premade automations and segments 😊 I sent your request for a Spin to Win pop-up form to our product team. The good news is that it is already planned! We're looking forward to launching it in your SmartrMail account.

January 8, 2023

Really good App and alternative to Klaviyo. Would recommend using this app for every small store, that is in its beginning

mein-pfotenschmuck
Germany
Time spent using app: 25 days
SmartrMail replied January 8, 2023

Guten Tag Mein Pfotenschmuck 🐾 Thank you for your feedback, we're glad to know that SmartrMail was a great replacement for Klaviyo. Feel free to reach out to our support team if there is anything else we can assist you with 😊

January 7, 2023

Great app. Very convenient and easy to use. Lots of functionality and the support team is fantastic and always ready to help.

EnergyFuel.lt
Lithuania
Time spent using app: About 1 year
SmartrMail replied January 8, 2023

Hi Energy Fuel team ⚡️ We're glad to hear that our support team was helpful to you. Feel free to let us know if we can be of any further help!

January 2, 2023

easy to use, good insights in the stats, reliable, ...
Everything i need from an email marketing app!

Mirabella's Botanicals
Belgium
Time spent using app: Over 1 year
SmartrMail replied January 2, 2023

Thank you for your feedback Mirabella's Botanicals 🌿 Feel free to let us know if there's anything else we can assist you with 😊

January 1, 2023

As a small business owner, this has been the most useful Shopify app for me yet. It has allowed me to easily send newsletters out to my subscribers, and they have a lot of free templates that make my eblasts look professional. I've been using this app for about two years now and haven't had any issues at all.

Art of Priscilla Wilson
United States
Time spent using app: Over 1 year
SmartrMail replied January 2, 2023

Thank you for your review Art of Priscilla Wilson team 🎨 Happy to hear that you like our free templates, especially coming from an artist 😊 Looking forward to helping you grow your Shopify store even more!

December 25, 2022

Wonderful app. Great functionality. We have been using it for the last couple of years. Customer Service is always very helpful and prompt in replying to queries.
Feedback - Shopify has come up with a lot of functionality lately, you guys need to keep up with that.

Amazel Designs
Canada
Time spent using app: About 3 years
SmartrMail replied January 2, 2023

Thank you Amazel Designs ✨ Always a pleasure helping as much as we can 😊 Thank you for your feedback, I forwarded it to our product team today. Have an amazing day ahead!

December 23, 2022

Excelent service! we have been engaging more with our customers and also increased sales by a considerable amount, this app pays itself.

CEMCUI
United States
Time spent using app: 14 days
SmartrMail replied January 2, 2023

Thank you for your feedback CEMCUI team 🥣 We're glad to hear that SmartrMail helps you to engage more with your customers.

December 18, 2022

Smartrmail has absolutely changed the way I do business and has MOST certainly made me money. I started using Smartrmail because it seemed to be the most user friendly for a noob like myself. There happened to be an update at some point when I was not active and it seems as if the functionality exploded!

If I were to give Smartrmail one critique, it would be that they add tips and hints like some other CRM platforms do. This is not to detract from a 5 star performance from Smartrmail!

RockSolid Scales
United States
Time spent using app: Over 2 years
SmartrMail replied December 19, 2022

Thank you for your feedback Rock Solid Scales team 🏔 I passed it on internally to our entire team. We're thrilled to hear that SmartrMail helped you grow your business and we're glad to hear that you find it user-friendly. I'll make sure that our team adds more tips and hints on the different types of automations that aren't used just yet (hopefully live within the next couple of weeks). In the meantime, please feel free to get in touch with us through support@smartrmail.com if you'd like one of our team members to look at your setup and advise on the next low-hanging fruit that can take RockSolid Scales to new heights 😊