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Great platform -- they keep launching new functionalities which keeps up the momentum for our subscription program. Also: amazing level of service and support from the Smartrr team. Highly recommend!
We have been using SMARTRR since October of 2021. The team is has been nothing but helpful on the backend and is always willing to go the extra mile to help and give guidance. In terms of the actual technology, it makes the building out of subscription cleaner than other platforms. The analytics overview also allows for you to make data driven decision as we are continuing to build out an refine our subscription program.
Thank you for your review! So happy to hear that you are finding our analytics helpful and we look forward to helping Loverboy grow.
We love this app! Simple yet very helpful. You get all the things you need in managing subscriptions in one place. Very easy to use and the best part is, that the people behind it are amazing! Always available to help.
Thank you for your review! We love working with the Neuro team and look forward to helping you grow in any way we can!
We launched our subscription program with Smartrr and it quickly became 75% of our returning customer sales. They have a small but mighty team that continues launch new functionalities. The level of service and support from the Smartrr team was incredible and better than any other App partner we've worked with.
We switched from Bold to Smartrr and we have been extremely satisfied with the analytics and customization.
Thank you for your review! We are so happy to have you onboard and a partner of ours.
Our business has massively benefited from Smartrr. We chose Smartrr after deciding to leave Bold due to their lack of support and new features. Since then, both Smartrr's product and Smartrr's team have greatly exceeded our expectations. Would highly recomend!
Thank you for your review! We know how scary it can be to switch over to another app and we are so happy to hear we exceeded your expectations. We love working with the Remi team :)
The core functionality works well, but very dissapointing experience with support. I've reached out over the last 3 months about broken Gorgias integration, which they advertise. All I get is the team is looking at it. Never any followup unless I email.
It hasn't been resolved, and I've been dropped by support.
If it works out of the box you're in luck. If you need any kind of support with something not working as advertised, you'll wish you went with another app.
UPDATE: Lead developer reached out and was very helpful in providing great communication and helping resolve the issues we were having. Updating to 5 stars.
Smartrr is miles better than every other subscription out there! An absolute essential for any brand that prioritizes CX. The team is incredible, and truly helps create everything you can dream of. Cannot recommend highly enough! :)
Amazing app that streamlined our subscription service for our loyal customers. Beyond that, the customer service is miles ahead of the competition. Would highly recommend for any entrepreneur
The Smartrr team and app are way "smarter" than the other subscription management apps in the market. Been so impressed by the technology, the UX, the ease of use from an admin perspective but also for our subscription customers. The technology is far superior, they are open to suggestions and feedback (even though, again, their app is already so much more superior than others) and their customer service to us as a brand is top notch. We can't speak more highly of them and have referred them to everyone we know. 100% you won't regret using Smartrr. We've been a customer for a while now and aren't looking back.
We are so happy to hear you are having a good experience with Smartrr. Thank you so much for the kind review.