Reseñas (51)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
5 de marzo de 2025

Great customer service. Easy install and management, but have to reach out to the team to make front-end/aesthetic changes/updates.

DEON LIBRA
Estados Unidos
Más de 1 año usando la aplicación
29 de noviembre de 2024

Fundamentally it is a great product.

Support was great at the start but now has fallen off a cliff. There are also bugs in the system which are critical from a UX perspective that they can't seem to solve.

Moodeys
Reino Unido
Alrededor de 1 año usando la aplicación
29 de diciembre de 2024

Super helpful. They've helped us with so much and have worked quickly

pureskin
Estados Unidos
Alrededor de 2 meses usando la aplicación
29 de agosto de 2024

Everything you need to build a successful subscription business. A helpful responsive team that continue to add valuable features at a high pace.

Graymatter Labs
Estados Unidos
Alrededor de 2 años usando la aplicación
2 de agosto de 2024

I worked with the Smartrr team from the very beginning while I was with a different start-up brand. I was excited to be able to work with the Smartrr team again after joining another start-up company. None of this is simple, but the Smartrr team was super helpful and attentive, and we've been seeing new roll-outs and developments happening with the Smartrr platform that we're excited about. As a ...

HoldOn
Estados Unidos
Casi 2 años usando la aplicación
1 de febrero de 2022

We love using Smartrr, it's been an easy partnership. They help us with retention and have a great, supportive team. I look forward to working with them as partners going forward as they release new features.

Common Heir
Estados Unidos
Alrededor de 3 años usando la aplicación
smartrr respondió 18 de mayo de 2022

Thank you for your review! We are excited about what's to come for our partnership as well. More great features to come :)

22 de abril de 2022

We switched from Recharge to Smartrr and haven't looked back. The transition was extremely smooth and none of our members had any issues with their accounts. The Smartrr team helped us throughout the entire transition. Highly recommend!

Cooking Panda's Store
Estados Unidos
Casi 3 años usando la aplicación
smartrr respondió 18 de mayo de 2022

Thank you for your review! We are so grateful to be partnered up with the Cooking Panda team and look forward to growing together.

13 de abril de 2022

Our business has massively benefited from Smartrr. We chose Smartrr after deciding to leave Bold due to their lack of support and new features. Since then, both Smartrr's product and Smartrr's team have greatly exceeded our expectations. Would highly recomend!

Remi
Estados Unidos
Casi 3 años usando la aplicación
smartrr respondió 18 de mayo de 2022

Thank you for your review! We know how scary it can be to switch over to another app and we are so happy to hear we exceeded your expectations. We love working with the Remi ...

29 de septiembre de 2022

Switching over to Smartrr was one of the best decisions to our subscription business we've made. More than anything else, their unmatched customer support creates an experience unseen with any other Shopify app we have used. The sheer amount of new features and updates released in the past year since using Smartrr has been incredible. Their deep support for variants unlocked many options for our ...

Slate Milk
Estados Unidos
Casi 3 años usando la aplicación
Fecha de modificación: 9 de abril de 2024

We switched from Stripe subscriptions.

Wyndly
Estados Unidos
Más de 2 años usando la aplicación
smartrr respondió 18 de mayo de 2022

Thank you for your review! We are so excited to have you onboard with us and look forward to helping Wyndly grow.