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Everything you need to build a successful subscription business. A helpful responsive team that continue to add valuable features at a high pace.
I worked with the Smartrr team from the very beginning while I was with a different start-up brand. I was excited to be able to work with the Smartrr team again after joining another start-up company. None of this is simple, but the Smartrr team was super helpful and attentive, and we've been seeing new roll-outs and developments happening with the Smartrr platform that we're excited about. As a small team, with limited resources, but with a significant portion of our business being subscriptions and just the overall importance of providing a great experience for our customers, we continue to look forward to working with the Smartrr team to implement and enhance what we already have. Thanks, Smartrr team!
3 reasons you're wasting money with another platform: 1) separate account logins means angry customers and lots of customer service time eaten up - Smartrr is the only one with a single login, GENIUS. 2) Loyalty program for subscribers is the most seamless execution - we haven't had a single question or issue from a customer in 6 months of using this feature. Subscriber LTV continues to grow because of this. 3) Overall UX of the design is actually intuitive and easy for people to use. We almost never get questions on how to update an active subscription because people can figure it out simply on their own. Not the case with other app/platforms out there.
Any other platform you're using is not anywhere near as good as this...we've cycled through a couple of these and Smartrr is hands down the best!!!
Smartrr has been a great partner over the last 2+ years. Way better than ReCharge. Casey has been our point of contact and has always been super responsive and available. Highly recommend this app if you are looking for a feature rich Subscriptions app.
We love using Smartrr, it's been an easy partnership. They help us with retention and have a great, supportive team. I look forward to working with them as partners going forward as they release new features.
Thank you for your review! We are excited about what's to come for our partnership as well. More great features to come :)
We switched from Recharge to Smartrr and haven't looked back. The transition was extremely smooth and none of our members had any issues with their accounts. The Smartrr team helped us throughout the entire transition. Highly recommend!
Thank you for your review! We are so grateful to be partnered up with the Cooking Panda team and look forward to growing together.
We switched from Stripe subscriptions.
Thank you for your review! We are so excited to have you onboard with us and look forward to helping Wyndly grow.
We switched from Recharge to Smartrr and it was totally worth it! Smartrr is user-friendly and the team helped us throughout the entire transition. They are also super quick in answering any questions we have as well. 100% recommend!
Thank you for your review! We are so happy you made the switch and love having you as a partner. Look forward to what's to come for Almond Cow.
Smartrr has revolutionized our subscription service with its intuitive interface and innovative features. Their exceptional customer service stands out, offering quick resolutions and demonstrating a genuine commitment to our success. Since adopting Smartrr, we've observed improved customer satisfaction and retention, significantly boosting our recurring revenue. Highly recommended for elevating subscription services.
This was the easiest software decision I've ever had to make! Smartrr is 1000000x better than any subscription software out there and our customers are saying the same. We received complaint after complaint while using other subscription providers (you probably know who I'm talking about) and our CX tickets for customer service were through the roof. With Smartrr, our churn has significantly decreased, our customers are incredibly happy (and actually buying more - so our LTV is very happily increasing) and we are scaling our subscription business very efficiently. If you haven't already - time to make the move over to Smartrr!
Thank you so much! Makes our day to hear how Smartrr has been able to help Rejuvia. Cheers to a great partnership :)