評價 (48)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2023年9月15日

I first heard of Smartrr last year during several informative webinars and was intrigued by their subscriber account portal and seamless back-end management of the tool. I decided to investigate them since our online customers were having several problems using our subscription platform and we had multiple technical glitches.

I’ll admit, I was hesitant because Smartrr was new. However, after moving our store from WordPress to Shopify, I was trying to build the best tech stack possible with apps we could rely on long term. I gained more appreciation for Smartrr after learning that they went through a rigorous process in order to be selected as a verified Shopify application. This gave me more confidence that their technology would work seamlessly with our Shopify store.

Their entire team was phenomenal in terms of communication. They detailed the differences between their platform versus the one I was using. They weren’t pushy to try and sell their tool. Rather, they truly wanted to help me learn how their platform would address the concerns and issues I was having with the other subscription platform. In addition, with the number of features that came standard with Smartrr, and at a very cost-efficient price point, I just knew we had to give them a try.

Since switching to the Smartrr app, we’ve been able to provide an optimal experience for our online customers. We’ve also eliminated the technical issues we were previously having due to the other subscription platform. The Smartrr team is also constantly looking for feedback so that they may continue to develop and provide even better service for us.

Honestly, I don’t feel like Smartrr is just a subscription app – they’re our partners, and they’re striving for success along with us. If you’re thinking of adding subscription to your store, or you’re looking to switch – don’t hesitate to reach out to Smartrr.

Wild Planet Foods
美國
使用應用程式 4個月
2021年12月29日

Just recently launched with smartrr and have been very happy thus far. The ability to customize your subscription approach and design is a level above what we have seen elsewhere.

UNREAL
美國
使用應用程式 4個月
smartrr 已回覆 2022年1月14日

Thank you for the review! So glad you are having a good experience, looking forward to a great partnership.

2022年1月12日

Smartrr has really been a game changer for by brand and our customers. It's much more user friendly than recharge and our customers love the look and feel of their account page. Plus the support is incredible! They really care about the success of their vendors and definitely suggest making the switch.

NUTSÓLA
美國
使用應用程式 3個月
smartrr 已回覆 2022年5月18日

Thank you for your review! So happy to hear your customers are loving the Nutsola account portal as much as we do :)

2022年3月15日

We are really happy to be on Smartrr! They solved for the subscription management problems that we had on Recharge. Plus, they have excellent customer support and are attentive to our unique needs as a subscription business. Thanks Smartrr !!

Stix
美國
使用應用程式 3個月
smartrr 已回覆 2022年5月18日

Thank you so much for your review. We are grateful for the opportunity to help you overcome the challenges you faced in the past with other subscription apps. We are always here to help and value our partnership.

2022年5月2日

We just launched our subscriptions with Smartrr and so far, we're very happy! The onboarding process was really easy and their team was available to help answer all of our questions. The portal looks fantastic and was very well-integrated with our site. Would definitely recommend.

Joggy
美國
使用應用程式 2個月
smartrr 已回覆 2022年5月18日

Thank you for your review! We are always here to help with whatever you need :)

2022年1月11日

Just recently went live with Smartrr and we are incredibly impressed! We self onboarded and the launch was quick and painless and the app is so easy to use. The Smartrr team has also been incredibly helpful and attentive. We are excited to be growing with them!

Unbloat
美國
使用應用程式 20天
smartrr 已回覆 2022年5月18日

Thank you for your review! We are excited to be growing alongside the Unbloat team as well :)